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Unable to archive after converting to Office 2003 from Office 2002. No Unicode support error.

Posted on 2003-11-13
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I converted to Office Professional Edition a few weeks back and I am now trying to archive email to personal folders that were created in my previous version of Office (Office 2002). Every archive attempt to these folders returns the error:

"You are attempting to archive your data to a Microsoft Outlook 97-2002 Personal Folders file (.pst) that does not support Unicode. To choose a Microsoft Office Outlook Personal Folders file that supports multilingual Unicode data, click OK."

Is there a conversion required that didn't take place somehow? Other individuals in my office that performed the same upgrade have not experienced this issue.

Many thanks,

-Samson
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Question by:smartine
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slink9 earned 280 total points
ID: 9739765
You should create a new pst that is OL2003 (instead of 97-2002) and then import the data from the other file.  That will solve the Unicode problem.
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