Unable to archive after converting to Office 2003 from Office 2002. No Unicode support error.
Posted on 2003-11-13
I converted to Office Professional Edition a few weeks back and I am now trying to archive email to personal folders that were created in my previous version of Office (Office 2002). Every archive attempt to these folders returns the error:
"You are attempting to archive your data to a Microsoft Outlook 97-2002 Personal Folders file (.pst) that does not support Unicode. To choose a Microsoft Office Outlook Personal Folders file that supports multilingual Unicode data, click OK."
Is there a conversion required that didn't take place somehow? Other individuals in my office that performed the same upgrade have not experienced this issue.