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Retrieving email copies from MS Exchange server to sync with notebook

Posted on 2003-11-13
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Last Modified: 2010-04-08
OK, here is what happened. I have a new notebook I configured to access company email using MS Outlook 2002 at home using a VPN to login into office network. All went well. Logged into company network from home. My entire "Inbox" from many months ago started importing to my email client on my notebook. I thought Great!, I now have "copies" all of my emails on my laptop. I get into the office the next morning and open Outlook 2002 on my desktop computer and "Voila!" Only 5 emails that were sent this morning are there in my inbox. Have I lost all of those emails that downloaded to my notebook at home? I need them all back on my office desktop computer.

How can I get all those emails back that are sitting on the company server?

I know that backup copies are sitting on my exchange server but now I do not know how to get all those copies back. I want copies of ALL emails on both machines. I do not want to transfer emails from one machine to another.

What did I do wrong in intial configuration on notebook to cause this to happen? I tried going to "leave mail on server" check box but this is only for POP/IMAP email accounts. I cannot find this setting for MS Exchange servers. In any case how do I go get those emails back.

I am a bit frantic at the moment - thank you in advance in helping me out here.
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Question by:hulajan
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mcmurrick earned 250 total points
ID: 9742618
You are loading the emails to a PST file on your home computer rather than leaving them on the exchange server. Next time you are at home with your laptop reconfigure your email to leave the messages on the server. You do this by going into outlook and selecting tools-->options--> (Mail Setup) tab --> <Email Accounts> Button --> View or Change existing account --> Deliver new email to the following location change this from personal folder to Mailbox - YourName, Description. Select ok shutdown and restart outlook.

  Move your received emails from the PST file back to the server by selecting all emails in your PST inbox emails on the laptop back to the server inbox.

You can setup your laptop to maintain copies of your emails for offline use by selecting the work offline option under the file menu. This will syncronize your PST inbox with the current server inbox contents rather than remove the copies of the emails on the server.

Hope this helps and is what you were looking for...
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by:hulajan
ID: 9745709
Thank you mcmurrick! This was exactly what the problem was. I got home tonight and tried your recommendations on my laptop and ALL of my original email was restored back onto the server and I changed my delivery of email location to "Mailbox - MyName". I also sync'd my offline and online email files as you said by selecting the "Work Offline" function under the File menu.

Thanks again for all of your help. You saved me hours of endless sleep trying to figure this out on my own. Peace!
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