Recover Files on MAC OS X

Posted on 2003-11-13
Last Modified: 2012-06-27
Son's school accidentally deleted some files.  They are now booting to Norton and attempting to recover deleted files.  During the process, norton warns that if they recover to the Mac HD it may possibly overwrite other recoverable files.

Please suggest how to recover files.  We have a USB CD Writer, Zip Drive and USB Baffo PC to PC cable.

ALso used a thumb drive for norton to recover and write the files to, and norton said they were recovered, but they do not show up.

 BTW machine only has a CD and is used by the Norton boot CD.

Question by:Stardotstar
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Accepted Solution

speyfisher earned 200 total points
ID: 9745815
The key is to recover data from the drive to another device: cd-r/rw, zip, another hard drive....
So you can boot from the Norton CD and select the other mounted device as the target for recovered files.

UnErase: Cannot open a file recovered with UnErase 
LVL 30

Assisted Solution

weed earned 200 total points
ID: 9753071
Face the fact that your files are probably gone. OS X is a big fan of scratch disk space, like most modern operating systems. So it's continually writing data to the HD. It has more than likely already written over the space your deleted files occupied.

Assisted Solution

FZ1Bob earned 100 total points
ID: 9818848
Sorry for the bad news, but I have never been able to recover trashed files on an OS X system and from what I understand it's not likely to happen.

Which version of Norton are you running? Doesn't it boot into OS 9? There are so many problems with Norton that I stopped using it altogether. For hard drive maintenance, consider Disk Warrior or TechTool Pro. For undelete, your only reliable solution is a good backup strategy.
PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now


Author Comment

ID: 9822300

Expert Comment

ID: 10191106
I agree fully with FZ1Bob

Never ever use Norton for anything.... just a pice of crap software
Ever recorever or fix anything for me.... worst... it screw up more...

use  Disk Warrior or TechTool Pro instead...
DiskWarrior save mu life everytime

backup is the key !, on DVD it fast and cheep

even automatic backup on the same drive is better that nothing.. if you have space !

last though, some time even mac os disk first aid make the job... in recovering bad drive but not deleted files

hope it help


Expert Comment

ID: 11264387
Hello there,
Could somebody help me?
I have a G4 350, it was working fine with the original OS version 9.2, then Jaguar was installed and started to freeze up when dragging the mouse,then upgraded to Panther X and still freezes up, in al applications. An additional 512MB RAM module was installed during this OS upgrades it had 256MB origianly, we consulted with macintosh and they suggested re-formating and re-installing the software, before i do that i would like to have other opinions. Thank you for your assistance in advance.

The Baron

Expert Comment

ID: 11986766
I have used Data Rescue fro Prosoft to recover such files. The key is to not boot or use the drive with the deleted files until after you have recovered your files. Data Rescue has recovered files from drive that were untouchable by the other utilities(TechTool, Disk Warrior, Norton & Drive 10). I have all of these and keep them up to date. Data Rescue is really just a recovery utility and it works quite well. I have been using it for 3-4 years when I need to recover someones data.


Expert Comment

ID: 21067607
I disagree on not being able to recover data from a Mac - it's definitely possible - not easy, but possible. DriveSavers Data Recovery has been recovering data from Macs for 20 years - they're at MacWorld every year, have recovered data from an iPhone, and we're able to recover data from my iMac G5 when it failed. It wasn't cheap, but for what I had on there, it was worth every penny.


Expert Comment

ID: 21271543
I agree with Mooreqr, I deleted an account in Apple mail 2 on a Tiger system didn't read the big paragraph that said all emails will be deleted, I was trying to stop it from downloading more messages but that is another story.  Anyway I searched and found Data Rescue II from Prosoft and booted up the MAC installed Data Rescue II on an external drive let it scan in Demo mode saw it found a bunch of Mail items then purchased it so I could recover, that worked well.  Now getting the recovered messages back into Apple Mail well that is another story!  It can be done but not easily.

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes in detail how to set up the iPad in the Enterprise using iPCU aka iPhone Configuration Utility.  This could also be used for the iPhone although I have not detailed out any differences. Preparation as an iPad Administrator:…
We could spend the next millennium discussing the differences of the Mac and Windows platforms. The next century will continue to have fanatics on both side of the equation and neither side will win the war. However, that’s not why we are here. W…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question