Exchange migration wizard can't connect to Exchange 2000 server

Posted on 2003-11-14
Medium Priority
Last Modified: 2012-06-21

I am trying to bring up a new Exchange 2000 server to replace an existing Exchange 2000 server.  I would like to run the Exchange Migration Wizard to import all the e-mail and user accounts from the existing server, the name of which is KAHUNA.  When I run the wizard, I get to the part titled "Source Exchange Server" that asks for the server name, administrator account, and password.  I enter KAHUNA, Administrator, and the password and click Next.  I get an error dialog that says

"Unable to logon to the server.  Please verify the server name, port, account name, and password."

The thing is....I was able to make this wizard run once before, but I had to reinstall the operating system (Windows 2000 Small Business Server) on the new server because I didn't make my C: drive large enough.  I don't know why the wizard can't connect this time.  I can ping KAHUNA from the new server and I can access shared folders on it, so I know that KAHUNA is alive.  I can even log into it using the Administrator account and the password for that account.

If it turns out that there's no way to get the migration wizard to run, what are my options for getting all the Exchange information from the old server to the new server?  This is a particularly urgent problem, so any help on this matter would be most greatly appreciated.


John Sheppard
Question by:John_Sheppard
  • 2
LVL 24

Accepted Solution

David Wilhoit earned 2000 total points
ID: 9750370
How's internal DNS looking? Is the new box, pointed at the old server for DNS? If not, does the new server have a host record for the old server?


Author Comment

ID: 9750412

Adding kahuna to the DNS zone did the trick.  The wizard is working now.  Thanks!  :)

LVL 24

Expert Comment

by:David Wilhoit
ID: 9750518
You got it, good luck!

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