Monroe406
asked on
XP Registry keys need for Internet Exporer Search Assistant/Companion
My Internet Explorer 6 running on XP has a problem with the "Search" panel. In my attempt to fix the problem, I will need to have the following Registry keys/values/hives:
HKEY_LOCAL_MACHINE\SOFTWAR
HKEY_CURRENT_USER\Software
HKEY_CURRENT_USER\Software
HKEY_CURRENT_USER\Software
The complete hive (with sub-children) must be included. This data can be emailed in ZIP format to: <Email address removed by SerCouWisMOD pursuant of https://www.experts-exchange.com/help/mistakes.jsp#2 >
Included your EE alias in the email so that I can award the points to the correct "expert".
Thanks.
HKEY_LOCAL_MACHINE\SOFTWAR
HKEY_CURRENT_USER\Software
HKEY_CURRENT_USER\Software
HKEY_CURRENT_USER\Software
The complete hive (with sub-children) must be included. This data can be emailed in ZIP format to: <Email address removed by SerCouWisMOD pursuant of https://www.experts-exchange.com/help/mistakes.jsp#2 >
Included your EE alias in the email so that I can award the points to the correct "expert".
Thanks.
Have you tried doing a repair install of IE?
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/default.aspx?kbid=318378
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/default.aspx?kbid=318378
Also, when the search pane appears, have you checked the settings under the Customize button?
ASKER
>> Also, when the search pane appears, have you checked the settings under the Customize button?
Yes, I have defined the various Search Assistant options/fields that I want displayed. When I click "OK", I am warned with a popup window that the program/page/script is attempting to close the window..."Yes" or "No". If I answer "Yes", nothing happens (besides the "yes"/'no" dialog window disappearing). If I hit "No", it's no different than when I click "Yes" or "Reset". I'm simply eternally stuck with the "customize" page. It's as if the "customize" script is screwed up, or something is blocking the execution of the script.
Yes, I have defined the various Search Assistant options/fields that I want displayed. When I click "OK", I am warned with a popup window that the program/page/script is attempting to close the window..."Yes" or "No". If I answer "Yes", nothing happens (besides the "yes"/'no" dialog window disappearing). If I hit "No", it's no different than when I click "Yes" or "Reset". I'm simply eternally stuck with the "customize" page. It's as if the "customize" script is screwed up, or something is blocking the execution of the script.
SOLUTION
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ASKER
>> Have you tried doing a repair install of IE?
I have performed the sfc /scannow ... but it has accomplished nothing, except perhaps to destroy all of the six dozen hotfixes and upgrade patches that I've installed since the original XP installation. :-(
I have performed the sfc /scannow ... but it has accomplished nothing, except perhaps to destroy all of the six dozen hotfixes and upgrade patches that I've installed since the original XP installation. :-(
Have you tried editing the registry and re-installed IE as it said in that article?
SOLUTION
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Installing this patch may also fix some issues
Windows XP Patch: Directory Corruption Disables XP Search Companion
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=9D1F0B73-259A-4A1B-93A4-F02C21BCB15A
Windows XP Patch: Directory Corruption Disables XP Search Companion
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=9D1F0B73-259A-4A1B-93A4-F02C21BCB15A
ASKER
>> You can also reinstall the search assistant by going to C:\WINDOWS\inf\srchasst.in
>> right-clicking the file and selecting Install.
I did that. It made absolutely no difference. The problem still continues after reinstalling the srchasst.inf
>> right-clicking the file and selecting Install.
I did that. It made absolutely no difference. The problem still continues after reinstalling the srchasst.inf
ASKER
>> Have you tried editing the registry and re-installed IE as it said in that article?
I changed the "IsInstalled" registry key to 0, but the stupid Knowledge Base article simply ends by saying, "Quit Registry Editor, and then install Internet Explorer 6." without telling the user HOW to install Internet Explorer 6!
I changed the "IsInstalled" registry key to 0, but the stupid Knowledge Base article simply ends by saying, "Quit Registry Editor, and then install Internet Explorer 6." without telling the user HOW to install Internet Explorer 6!
I think all you have to do is to run windows update.
Start > Run rundll32.exe setupapi,InstallHinfSectio
or
Right click on C:\windows\inf\ie.inf and select Install
or
Right click on C:\windows\inf\ie.inf and select Install
SOLUTION
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ASKER
>> I think all you have to do is to run windows update.
I tried that...it simply looks for updates. It did not suggest or offer to install IE 6.
However, if I visit www.microsoft.com/ie there is a download link for IE 6 SP 1.
After reinstalling IE 6 SP 1, the problem still remains.
You can see a screen snapshot of the problem at:
www.hostsafe.com/temp/search.gif
This configuration page remains stuck in the left panel even after I click the "OK" button (hidden underneath the divider bar, to the right side).
I tried that...it simply looks for updates. It did not suggest or offer to install IE 6.
However, if I visit www.microsoft.com/ie there is a download link for IE 6 SP 1.
After reinstalling IE 6 SP 1, the problem still remains.
You can see a screen snapshot of the problem at:
www.hostsafe.com/temp/search.gif
This configuration page remains stuck in the left panel even after I click the "OK" button (hidden underneath the divider bar, to the right side).
ASKER
>> Installing this patch may also fix some issues
>> Windows XP Patch: Directory Corruption Disables XP Search Companion
This patch is ANCIENT, and cannot be used if later patches have been intalled. I tried your suggest link, download the patch, ran it, and XP warned me that "Seupt has detected that the Service Pack version of the system installed is newer than the update you are applying to it."
I aborted the install.
>> Windows XP Patch: Directory Corruption Disables XP Search Companion
This patch is ANCIENT, and cannot be used if later patches have been intalled. I tried your suggest link, download the patch, ran it, and XP warned me that "Seupt has detected that the Service Pack version of the system installed is newer than the update you are applying to it."
I aborted the install.
ASKER CERTIFIED SOLUTION
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ASKER
>> By any chance do you have any pop-up blocking software installed?
Zone Alarm 4, but I have made sure that I stop/unload ZA before running the Search Assistant.
But your comment got me thinking that some Internet Explorer option may be on/off that is causing the problem. I therefore went to IE's "Tools > Internet Options" page, and chose "Advanced" and clicked on "Restore Defaults". After doing this, the problem has been FIXED!
Zone Alarm 4, but I have made sure that I stop/unload ZA before running the Search Assistant.
But your comment got me thinking that some Internet Explorer option may be on/off that is causing the problem. I therefore went to IE's "Tools > Internet Options" page, and chose "Advanced" and clicked on "Restore Defaults". After doing this, the problem has been FIXED!
Now wasn't that simple enough! Isn't it funny how you sometimes just stumble across the answer like that. :-)
ASKER
>> Now wasn't that simple enough!
That's easy for you to say! ;-)
Actually, I was on the right trail with my original request...i.e., the registry hives. I was sure that some registry value was messed up. I just didn't think that the "Restore Defaults" would do the same thing. That would have been too simple. :-)
That's easy for you to say! ;-)
Actually, I was on the right trail with my original request...i.e., the registry hives. I was sure that some registry value was messed up. I just didn't think that the "Restore Defaults" would do the same thing. That would have been too simple. :-)
ASKER
1) Seach Companion
2) Classic Internet "Search Assistant"
and
3) Classic - Use one search service
Modes 1 and 3 work fine. However, when I switch to "Classic Internet Search Assistant", my left hand search window is screwed up. The "Search Assistant" never appears. Instead, I get a configuration/customize page in the left panel, and clicking the "OK" or "Cancel" or "Reset" does nothing. This customize page remains stuck in the left panel, and never displays the actual Search Assistant.