One of my elderly clients has an Epson Stylus printer on an new iMac. The printer will be printing fine, and then just stop and put everything into a queue. Because she does not know what is happening, she asks it to print again and again. Then when it does decide to print, it goes wild with all the repeat jobs.
I am not a Mac person. I would tell her how to empty the queue, if I could find how to access the printer control. I cannot see a choose, but maybe I am looking in the wrong place. I see a system preferences, but there is no printer listed.
Can somebody help?