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ODBC: Data source name not found

I sell a small shareware. I recently got a mail from a customer saying the he is getting error :" [Microsoft] [ODBC Driver Manager] Data source name not found and no default driver specified". He added that he reinstalled software but it made no difference and that he has XP with latest patches. I use MDAC2.1 that I do not include in the package. . Any ideas on what might be going on here and might have caused the software to stop working? Any ideas on what I should as the client to check?
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sambha03
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sambha03
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NBrownohCommented:
have you properly tested this to run on winXP?  does the client have rights to access the database wherever it may be stored?  have you asked him to check if the database was correctly installed on the computer?

To me it almost seems like he doesnt have rights to connect to ODBC databases, id have him check to make sure the service is enabled for his account, and if it isnt or he doesnt have the drivers enabled, id have him either download them or enable them.
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sambha03Author Commented:
Yes I have many XP clients and no complaints. Though I use 98. Could you give me detials on what services he needs to check on XP and from where? Whats the easiest way to check if drivers are present for novice user on XP? The only way I know is control panetl->ODBC ..
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NBrownohCommented:
theres quite a few drivers, in XP if you go to control panel->admin tools->Data Sources(ODBC) you can see a list of drivers associated with the connection.
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sambha03Author Commented:
THanks. the problem got solved on MDAC reinstall. Apprently user uninstalled some software that uninstalled MDAC.
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NBrownohCommented:
cool deal, glad to help.
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