Windows Update Error Ox800A138F - Can't do Updates now!

I'm about a week into a new PC, with XP installed by vendor.  (MPC, 512 MB memory, 80GB hard drive, Pentium 4)

I get error Ox800A138F when attempting to scan for relevant updates from Windows Update.  I cannot locate a fix on this error from the Microsoft Website.

Any help or tips would be very much appreciated.

Bob McDonald
Saratoga CA
rleieioAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

sunray_2003Commented:
Dear rleieio,
> Ox800A138F

Try this


Temporarily Remove content of IE Uninstall Folder
http://computing.net/windowsme/wwwboard/forum/30205.html
Thanks,
Sunray
0
sunray_2003Commented:
0
sunray_2003Commented:
0
Cloud Class® Course: Microsoft Exchange Server

The MCTS: Microsoft Exchange Server 2010 certification validates your skills in supporting the maintenance and administration of the Exchange servers in an enterprise environment. Learn everything you need to know with this course.

war1Commented:
rleieio,

Clear your cache.  Delete all Temporary Internet Files and Cookies.

Check the language selected.  With IE open, go to  Tools > Internet Options > Language: if no language selected, add one (Usually english). If there is no language selected, Windows Update will NOT RUN.

Windows Update Trouble Shooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

http://www.mvps.org/inetexplorer/answers.htm#w_update

Alternative way to download Windows and other updates. Use Bigfix.

http://www.bigfix.com/website/index.html
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
rleieioAuthor Commented:
Thank you war1 and Sunray!

The tip stuff listed by war1 contained the key clue I needed to fix my problem.  It was the system clock setting, the new PC had the correct time, almost (Mountain, should be Pacific) and date, but for the year 2001.  I don't recall setting those myself when I got the new PC last week, but after correcting them Windows Update now works normally.  Thanks again, you guys are terrific.

Bob McDonald
0
war1Commented:
Bob, glad your Windows Update is working.  Would you accept my first comment as the answer?
0
rleieioAuthor Commented:
Clearing Temp files, clearing cookies, verifying language was selected (it was) didn't make any difference.  It was clearly the incorrect clock setting that prevented access to the Windows Up dates.  

I would never have guessed that until I read it in one of the clues sites you listed.

Thanks,

bob
0
sunray_2003Commented:
Bob,

My second comment talks about clearing the temporary files to solve the issue ..

It would have been nice to have read an experts links in order before going to the next expert.

I had given this link last time and it did solve the issue.

Please read experts comments in order

Sunray
0
rleieioAuthor Commented:
I'm sorry if I screwed up - being new to this, I read the most recent response first, thinking it would be the most current answer, and the first one I should go to.

Clearing temp files and shutting down things didn't help at all.  Only the resetting of the clock provided the solution.


Bob
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows XP

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.