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program exe error message at 98 bootup

Posted on 2003-11-15
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Last Modified: 2013-12-28
Hi Everyone:

        I am wanting to help a friend of mine with an error message which appears right before Windows 98 boots to the desktop.  The error message is as follows:  Program.exe is missing or can not be found.  This program is needed for opening bart-shell system documents.  Interestingly, the computer can go completely to the desktop.  However, once on the desktop, he is unable to open any of the system folders like My Computer, My Briefcase, etc.  The problem arose when he downloaded and tried to install peoplepc software.  When he canceled the installation and restarted the pc, the error message arose.  

       Any help on this concern will certainly be appreciated.  I look forward to reading everyone's replies to this post.

      Thank you

      George

       
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Question by:GMartin
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11 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9756498
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9756504
Ask him to enter windows 98 using safe mode and then uninstalling the software that he installed that created the problem


Thanks,
Sunray
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9756513
GMartin,



Err Msg: Windows Cannot Find Program.exe, Which Is Needed...
http://support.microsoft.com/default.aspx?scid=kb;en-us;188592



Thanks,
Sunray
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Accepted Solution

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sunray_2003 earned 500 total points
ID: 9756611
Also if you are able to get inside windows 98 like you said , go to start --> run --> sfc /scannow
this is system file checker .. Keep your windows 98 CD ready

Sunray
0
 

Author Comment

by:GMartin
ID: 9756711
Hi Sunray:

       After reading your comments, the last post suggesting using the sfc /scannow command did trigger a memory.  It seems like I solved a very similiar problem like this one before using this command.  I am confident it will solve this one.  Just in case it does not solve the problem, I went ahead and printed out the contents from the links you generously supplied.

       Thanks again.

       George
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9756721
Thanks

Sunray
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Author Comment

by:GMartin
ID: 9756732
Hi,

       Thank you for taking the time to share your insights and expertise.  You guys are the best!!!

        George
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LVL 49

Expert Comment

by:sunray_2003
ID: 9756737
wow..

Sunray
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LVL 49

Expert Comment

by:sunray_2003
ID: 9756786
George,

Was wondering if you solved this issue

http://oldlook.experts-exchange.com/Applications/Email/Q_20756864.html

what is the status on this ?

Sunray
0
 

Author Comment

by:GMartin
ID: 9756974
Hello:

       Before I could get to my friend with this problem, he went ahead and used the Restore CD which came with his pc.  So, unfortunately, I was not able to try out the suggestions.  I am confident they would had worked though.

      George
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9757707
Please close the question then asking your friend what exactly he did and neither of the suggestions help him

Sunray
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