I have a Dell Dimension 8200 running Windows 2000 Pro. While logged in as the administrator, I went to device manager to troubleshoot a scanner problem and discovered that nothing is shown. The standard device manager window opens, but it is empty. Nothing at all. The same problem exists in the safe mode, and selecting the last known working configuration and "show hidden files" didn't help. I'm stumped on this one. It appears from previous posts that the only other two victims bailed and reinstalled the OS. I would prefer not to do that, as overall the OS and associated stuff (CD drive, DVD burner, SCSI card, printers, MP3 player, etc.) is working perfectly. However, I can't get any scanners to work. Any advice would be appreciated. Advance warning -- I'm a bit of a novice at this, but willing to try anything.