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Prevent Folders Collapsing when Outlook Express reopens

Posted on 2003-11-17
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Last Modified: 2012-08-13
Outlook Express in Xp Pro seems to collapse all folder branches when it is closed and reopened.  Is there a way to keep the layout that was present on closing (in the same way that Outlook Express 6 used to do?)
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Question by:geobull
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Expert Comment

by:war1
ID: 9764840
Greetings, geobull!

Yes, there is.  With OE open, select Tools > Options. On the first page, check "When starting go directly to my Inbox folder". Click OK.

Best wishes, war1
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by:geobull
ID: 9764937
Thanks war1, but this is already selected.  What I'm trying to do is if any subfolders (eg below inbox) are open at closure of OE, then these should be open at next startup.  This happens by default in OE6 with Win98, but Xp seems to have changed it!
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LVL 97

Expert Comment

by:war1
ID: 9765314
Have you done a repair of OE?

Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378
OR
http://www.theeldergeek.com/repair_ie6.htm

Just do the OE portion, not the IE.
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LVL 97

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by:war1
ID: 9808497
goebull,
   We have not heard from you in awhile? Did any comment help you solve your problem? Do you have any more questions? If an Expert help you, please accept his/her answer with an excellent or good grade.

Thanks, war1
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Author Comment

by:geobull
ID: 9809280
This characteristic seems to be basic to the OE that comes with Xp (compared with OE6 under Win98) - I've checked it with several 'new builds' of Xp with identical results, so 'repairing' OE isn't going to help.  The only solution I've found is to place an unopened 'dummy' email in the folders I want to remain open - but this is very messy as it masks any real unopened mail and shows up many messages in bold type.  So thanks to those who took the trouble to answer, but noone offered a solution so no points are awarded this time.
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