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Very slow mailbox

Posted on 2003-11-17
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Last Modified: 2008-02-01
I have an incredibly slow mailbox (Exchange 2000, Outlook 2003) particulaly when deleting, say 20 emails in one go. An MCSE has told me it is my mailbox size. Admitadly it is quite large (several gig) but should this really grind it to a halt?
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Question by:jezzar
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by:David Wilhoit
ID: 9763716
It could, depending on the server. How slow? Is it slow no matter what PC you use to access the mailbox? truth is, while mailboxes have no physical limit on exchange, you will get some weirdness and performance issues. And you are in a danger zone for that mailbox, because PST files have a 2 GB limit, and that mailbox cannot be recovered to a single file. there are a myriad of reasons to start archiving this user's mail and get his mailbox to a reasonable size. Backup window is another issue that comes to mind.

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by:jezzar
ID: 9763751
We're talking 20 seconds to delete a group of emails. Sometimes it just sits there with the old 'Trying to retrieve data' being displayed. The reason I was doubting it was the size is that I understood it to be some sort of SQL backend on Exchange2000? The slowness is regardless of which PC is used.

I guess we do need to take action on the size, but the archiving function just sits there and eventually crashes.
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Accepted Solution

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David Wilhoit earned 125 total points
ID: 9763866
no, there's no SQL backend on Exchange. It's a JET database, pure and simple. If the slowness is there regardless, then I'd start archiving the mailbox to pst file(s), and if that doesn't fix it, then pull ALL the data out, delete the mailbox,and make a new one, then put what data he needs back into the mailbox. That wil DEFINITELY fix it.

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