Can't delete items in .pst file - OfficeXP
Posted on 2003-11-17
Ok, extremely odd situation,,or at least it is to me.
Have an employee that came to me this morning because outlook was not delivering mail to his local .pst. It was retaining it in his exchange profile. Also, when he sent an email, it shows an unsent email in his local .pst's Outbox but sends it anyways.
Now, to enter the twilight zone,,when you try to delete an email in his local .pst file Outlook returns:
"The messaging interface has returned an unknown error. If the problem persist, restart Outlook."
So of course I do, seeing as how restarts/reboots magically fixes microsoft crap sometimes. But, no luck.
I then, made a copy of his pst and moved it to my machine to see if it was his outlook install,a nd it is not,,exact same problem on my machine.
I then, export the pst, and import it on top of a new, blank .pst file. No luck, same problem.
I then, attempted to create a new blank .pst file,,and copy all of emails and folders to it. It completed successfully,,,with the same problem.
I cannot export/import, copy, or move!!!!!!!!!!!!!
The .pst file is at 1.9Gb, but it is on Office XP and I have run a repair utility called EasyRecovery from Ontrack. I really don't want to use scanpst.exe because it messes up the folder names.
Anyone have any idea what is going on?