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Bios sees HD but XP install CD doesn't

Posted on 2003-11-18
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Last Modified: 2010-04-26
I have a new MSI mb (MSI NEO2 FIS2R) with 1gb matched pair of 467mhz Corsair, and 80gb WD hd.  I have nothing overclocked.  The bios accurately IDs the drive, but my XP installation CD cannot find the drive.  Western Digital tools (which came with the drive) IDs the drive as well and can run Western Digital's diagnostics, but can't install their smartdrive application from the floppy because 'there are no Western Digital drives detected'.  The bios version is dated (approximately) 6/24/3.  I didn't find that issue addressed on subsequent bios updates on MSI's website. I've switched to a 40gb WD drive from another computer (that worked fine on the other computer) and got same result. I've switched IDE cables with others that I knew worked, and switched the HD connection from IDE 1 to IDE 2 on motherboard.  I've set dip switches on the drive from neutral, to master (no slave) and left it off completely.  I switched the RAM to the other slots and also tried each stick separately.  The CD ROM and floppy are recognized and perform as expected.  I've sifted through the bios settings and found nothing that helps...but then the bios recognizes the drives just fine. :P  Thoughts?
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Question by:snickersdino
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by:qfren
ID: 9772275
hi:
that XP installation Cd works fine before?? have u try another CD?

q
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by:nettowa
ID: 9775158
be sure also to check your motherboard. detecting a hardrive didn't mean it will work.

why dont you install the winXP cd to another computer if it's work ( the cd i mean ). if it is work then could be your motherboard issue.

regards
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by:asurada2003
ID: 9777184
Have u set the BIOS to boot from CDROm?
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by:snickersdino
ID: 9789482
I discovered the answer last night.  Although my bios version was fairly recent, I flashed to the very latest.  This issue was not covered in any of the bios releases, but flashing it to the latest version did fix my problem.  

Sorry, wasn't able to figure out how to answer everyone without accepting their solution.
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