Solved

Bios sees HD but XP install CD doesn't

Posted on 2003-11-18
6
320 Views
Last Modified: 2010-04-26
I have a new MSI mb (MSI NEO2 FIS2R) with 1gb matched pair of 467mhz Corsair, and 80gb WD hd.  I have nothing overclocked.  The bios accurately IDs the drive, but my XP installation CD cannot find the drive.  Western Digital tools (which came with the drive) IDs the drive as well and can run Western Digital's diagnostics, but can't install their smartdrive application from the floppy because 'there are no Western Digital drives detected'.  The bios version is dated (approximately) 6/24/3.  I didn't find that issue addressed on subsequent bios updates on MSI's website. I've switched to a 40gb WD drive from another computer (that worked fine on the other computer) and got same result. I've switched IDE cables with others that I knew worked, and switched the HD connection from IDE 1 to IDE 2 on motherboard.  I've set dip switches on the drive from neutral, to master (no slave) and left it off completely.  I switched the RAM to the other slots and also tried each stick separately.  The CD ROM and floppy are recognized and perform as expected.  I've sifted through the bios settings and found nothing that helps...but then the bios recognizes the drives just fine. :P  Thoughts?
0
Comment
Question by:snickersdino
6 Comments
 
LVL 8

Expert Comment

by:qfren
ID: 9772275
hi:
that XP installation Cd works fine before?? have u try another CD?

q
0
 
LVL 2

Expert Comment

by:nettowa
ID: 9775158
be sure also to check your motherboard. detecting a hardrive didn't mean it will work.

why dont you install the winXP cd to another computer if it's work ( the cd i mean ). if it is work then could be your motherboard issue.

regards
0
 
LVL 1

Expert Comment

by:asurada2003
ID: 9777184
Have u set the BIOS to boot from CDROm?
0
 

Author Comment

by:snickersdino
ID: 9789482
I discovered the answer last night.  Although my bios version was fairly recent, I flashed to the very latest.  This issue was not covered in any of the bios releases, but flashing it to the latest version did fix my problem.  

Sorry, wasn't able to figure out how to answer everyone without accepting their solution.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 9806122
PAQed, with points refunded (125)

Computer101
E-E Admin
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Many people don't really know what the difference is between memory and storage. And most regular users don't understand the relationship between any of those fancy words printed on the front of their new computer. Of course, it's perfectly fine -- …
How can this article save you time AND money?  In just a few minutes you may discover something you didn't know existed that is easy enough for you to fix yourself!
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…
As a trusted technology advisor to your customers you are likely getting the daily question of, ‘should I put this in the cloud?’ As customer demands for cloud services increases, companies will see a shift from traditional buying patterns to new…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now