Cisco 1721 router with ADSL WIC

Hi. I'm trying to setup a brand new unconfigured Cisco 1721 router with a ADSL WIC card. The card is installed into WIC 0 slot, but when I power on the router, it finds fast ethernet 0 port but displays nothing for the ADSL WIC card, either on startup, or a 'sh run' or 'sh int'.  I haven't setup ADSL cards with Cisco before, but have done serial cards and with those were displayed when the router first started up, and on a 'sh run', 'sh int' etc.  The green light on the back of the router is on solid, suggesting that it can see the WIC card.

Does it sounds like the card is defective, or is it supposed to work like that? I'm setting up ADSL over PPPoA, so if anyone has an example config they could post to help me, that would be appreciated.

Thanks!
paulo123Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

cf_rootCommented:
Usually if the interface is not showing up you don't have the proper feature set in IOS. If you do a show version what version of IOS is this router running. Attached is a sample configuration for pppoa.

http://www.cisco.com/en/US/tech/tk175/tk15/technologies_configuration_example09186a0080093e64.shtml
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
lrmooreCommented:
cf_root is correct. If you don't see the interface for the dsl WIC, then you don't have the proper version of IOS that has the drivers in it for the WIC....
0
MaxQCommented:
The minimum IOS versions for the ADSL WIC on 1700 routers:
12.1(3)XJ, 12.1(5)YB, 12.2(4)T (minimum "T" train image)

Make sure the images are for the PLUS or ADSL feature sets, as well.
0
ON-DEMAND: 10 Easy Ways to Lose a Password

Learn about the methods that hackers use to lift real, working credentials from even the most security-savvy employees in this on-demand webinar. We cover the importance of multi-factor authentication and how these solutions can better protect your business!

The--CaptainCommented:
Or your WIC card is dead (or improperly inserted)...

Cheers,
-Jon

0
paulo123Author Commented:
Thanks guys, the IOS version was incorrect
0
futuregateCommented:
Hi

I have a Cisco 1721 with a ADSL WIC card in it. I can setup most of the router with Cisco config maker but as you may know it does not support ADSL cards.
So I can setup the network ect. But I need help to setup the ADSL bit. Can any one help me setup the ADSL bit I just the some of the config to make the card work.

So if someone can show me some config so I can just add my IP address of my ISP and username, Password.

Pls help

Cheers
Matty
0
lrmooreCommented:
Matty,
You'll have to post your own question "Ask a question now"
This one won't get seen by anyone since it is already closed.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Networking Protocols

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.