The system appears to still be making restore points, daily and every time I make a change - But I can't run the System Restore interface.
When I click on it from Start/All Programs/Accessories/Sytem
Tools/System Restore, I get the hourglass briefly & then nothing, not even an error.
The menu shortcut points to %SystemRoot%\System32\rest
Start In directory is %HOMEDRIVE%%HOMEPATH%
I've tried running it directly from the restore directory - no change; Tried copying it to System32; no change
If I try to run the (identical) copy in dllcache, it draws the box for the wizard then fails, generating an error report and duplicating the error in Event Viewer. The brief description is:
Faulting application rstrui.exe, version 5.1.2600.1106, faulting module mshtml.dll, version 6.0.2800.1276, fault address 0x000a72cb.
If necessary, I can post the contents of the Appcompat.txt file
I've tried searching EE, the MSKB & Google & I can't find anyone with the same problem; It sounds similar to http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20352581.html
but I can't run rstrui.exe from anywhere.
If I recall correctly, I first saw the problem a few weeks ago after a system crash that corrupted display drivers/settings; At the time, I could run the version in the LastGood directory & restored OK - ish. Now the version in the LastGood directory has disappeared. I can't remember if it was actually a different version.
Tried sfc /scannow - Made no difference; Incidentally, sfc implies that patched files will be overwritten with the originals from the CD - fortunately it doesn't!
Around the same time, I set Netscape to be my default browser, wasn't happy with what it did to the system & changed it back to IE - I mention this because of the mshtml.dll reference in the error log; There are several copies of mshtml.dll on the disk, v1276 in system32 & dllcache, v1126 in LastGood\system32 & LastGood\system32\dllcache
+ v1106 in ServicePackFiles\i386
Tried the process in http://support.microsoft.com/default.aspx?scid=kb;en-us;313853&Product=winxp
- No change
Windows XP Home edition Version 2002 with Service Pack 1 and all the current critical patches
Up-to-date Norton Antivirus & Zonealarm firewall
If you want the hardware specs, I'll post them; Incidentally, I've had several crashes with "unsigned driver" errors, but hopefully the latest drivers from NVidia will have sorted that now (fingers crossed)
If you've followed all this, I guess the questions are:
1) Why won't rstrui.exe run from the restore or system32 directories?
2) Why does it crash when run from dllcache?
3) Are the crashes/driver/Netscape issue relevant? I'll post extra points for good info about those, even if they're red herrings