Mounting Public Folder store gives internal processing error c1041724
Posted on 2003-11-19
I know this topic has been discussed before, but I have been through all the discussions I could find as well as MS KB articles are I am still having problems. So here's my problem and what I have done so far.
4 days ago my backup job (veritas backup exec) reported that my public folder database was a corrupt file.
I looked in Exchange System Manager and sure enough, it would not mount. My Mailbox store still mounts and runs just fine. My public folder database size is 8MB so it is quite small. I DO have a backup from the day before this started happening.
When I tried mounting it, I received the error "An internal processing error has occurred. Try restarting the exchange system manager or the microsoft exchange information store service, or both. Id no: c1041724 Exchange System Manager"
My event viewer reports only 4 events: The first 3 are informations and the 4th is the error
1.) The information store database "First Storage Group\Public Folder Store (EXCHANGE)" is limited to 16384 MB.
2.) Attempting to start the Microsoft Exchange Information Store "First Storage Group\Public Folder Store (EXCHANGE)".
3.) Allocating message database resources for database "First Storage Group\Public Folder Store (EXCHANGE)".
4.) Source: MsExchangeIS EventID: 9519
Error 0x80004005 starting database "First Storage Group\Public Folder Store (EXCHANGE)" on the Microsoft Exchange Information Store. Failed to configure MDB.
I restarted the entire computer
I ran eseutil /g (integrity) and reported 'integrity check succssful'
I ran eseutil /mh and it reported clean shutdown (I'm not sure what else to look for here)
I ran eseutil /pg but it did not seem to repair anything
I ran setup with /domainprep with no luck
I ran ADSI Edit and gave Exchange Domain Servers group Full Control of the Exchange server