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Veritas Login Failure
After a recent change to the administrator password on a backup server, the Backup Exec software prompts for with a Connect to Server box. This bos requires server name, user name, password, and domain. I have tried every combonation I can think on with no luck, I have even changed the password back and that didn't work. Any help would be great
Thanks,
Paul
Thanks,
Paul
Try changing your BE services to local system account - apply and then change back to domain credentials.
Is it also possible that you have multiple servers and the many attempts to use 'the old password' have caused the account to become locked out?
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sirbounty has got it pretty close. Your account the backup exec is using is the Administrators account. If you go into services you will see what account it is using, you have to scroll to the right. You can simply reset the password right there on all of the backup exec services. What I suggest is create a service accont. Make an account called backup or something else, call it elephant if you want, it really doesnt matter, then assign the correct permissions
http://seer.support.veritas.com/search_forms/SearchFrame.asp?SearchTerm=permissions%20needed%20for%20service%20account&Path=seer%2esupport%2everitas%2ecom%2fdocs%2f231682%2ehtm
In order for Backup Exec for Windows NT to have permission to backup other computers and resources, it must be part of the Administrators group and (if part of a domain), the Domain Admins group. Additionally, it also needs to have an additional role: Log On as a Service. This allows the Backup Exec Service Account to attach to resources that require authentication (like SQL and remote hard drives), while no one is logged onto the backup server. It performs a log on to the resources "as a service".
To verify and/or add the Log On as a Service Right in Microsoft Windows NT 4.0, please perform the following:
1. Go to Start > Programs > Administrative Tools (common)> User Manager for Domains.
2. Choose Policies from the menu bar (Figure 1.)
Figure 1
3. Verify that the Show Advanced User Rights box in the lower left-hand corner is checked
4. Click on the down arrow and choose: Log On as a Service
5. Under Grant To: verify that the Backup Exec Service Account name is in the white box (Figure 2.)
Figure 2
6. If not, choose Add (Figure 3.)
Figure 3
7. Locate the Backup Exec Service Account, add it, and choose OK
To verify and/or add the Log On as a Service Right in Microsoft Windows 2000, please perform the following:
1. Go to Start > Settings > Control Panel > Administrative Tools (Figure 4)
Figure 4
2. Go to: Local Security Policy (Figure 5)
Figure 5
3. Under Tree; select and open the folders: Local Policies > User Rights Assignment
4. On the right hand side, locate: Log On As a Service and double-click on it (Figure 6)
Figure 6
5. Verify that the Backup Exec Service account appears under Assigned To:
6. If it does not appear; add it and select OK (Figure 7)
Figure 7
After completing the above steps, the Backup Exec Service Account will have the Log On as a Service right.
http://seer.support.veritas.com/search_forms/SearchFrame.asp?SearchTerm=permissions%20needed%20for%20service%20account&Path=seer%2esupport%2everitas%2ecom%2fdocs%2f231682%2ehtm
In order for Backup Exec for Windows NT to have permission to backup other computers and resources, it must be part of the Administrators group and (if part of a domain), the Domain Admins group. Additionally, it also needs to have an additional role: Log On as a Service. This allows the Backup Exec Service Account to attach to resources that require authentication (like SQL and remote hard drives), while no one is logged onto the backup server. It performs a log on to the resources "as a service".
To verify and/or add the Log On as a Service Right in Microsoft Windows NT 4.0, please perform the following:
1. Go to Start > Programs > Administrative Tools (common)> User Manager for Domains.
2. Choose Policies from the menu bar (Figure 1.)
Figure 1
3. Verify that the Show Advanced User Rights box in the lower left-hand corner is checked
4. Click on the down arrow and choose: Log On as a Service
5. Under Grant To: verify that the Backup Exec Service Account name is in the white box (Figure 2.)
Figure 2
6. If not, choose Add (Figure 3.)
Figure 3
7. Locate the Backup Exec Service Account, add it, and choose OK
To verify and/or add the Log On as a Service Right in Microsoft Windows 2000, please perform the following:
1. Go to Start > Settings > Control Panel > Administrative Tools (Figure 4)
Figure 4
2. Go to: Local Security Policy (Figure 5)
Figure 5
3. Under Tree; select and open the folders: Local Policies > User Rights Assignment
4. On the right hand side, locate: Log On As a Service and double-click on it (Figure 6)
Figure 6
5. Verify that the Backup Exec Service account appears under Assigned To:
6. If it does not appear; add it and select OK (Figure 7)
Figure 7
After completing the above steps, the Backup Exec Service Account will have the Log On as a Service right.
To extend beyond this - we have resolved several recent 'quirks' with Backup Exec in a domain environment by simply using the Local System account (in each of the services). That may also be an option for you and would eliminate the password problem altogether. . .
Thanks to everyone on this post. It really helped me out.
Pete