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Trouble with a .pst file

Posted on 2003-11-19
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Last Modified: 2007-12-19
In attempting to open an archived .pst file in Outlook 2000,  I get the following message:

"Properties for this information service must be defined prior to use."

followed by

"m:\users\....\archive.pst is not a personal folders file"

I check the files properties and the file is NOT read only. After looking at microsoft's atricle 178756, I copied the file to my local drave and check the attribute again. NOT read only. attempting to open file locally yielded same result.

Attempted to fix file with scanpst.exe. Got the message that the file was fixed. This action also created two other files:archice.log and archive.bak. In outlook, I am now able to open the file archive.pst as "recovered personal folder" but it has no data. The contents of the log are shown below.



Microsoft (R) Inbox Repair Tool
Copyright (C) Microsoft Corp 1995-1996. All rights reserved.

**Beginning NDB recovery

  **Attempting to open database

  **Attempting to validate header

    !!Header NDB magic incorrect (read=00000000, expected=4E444221)

  **Attempting to validate AMap

    !!PMap page @17920: PTYPE mismatch (read 00, expected 83)
    !!PMap page @17920: BID mismatch (read 0, expected 4600)

    !!PMap page @2049536: PTYPE mismatch (read 00, expected 83)
    !!PMap page @2049536: BID mismatch (read 0, expected 1F4600)

    !!PMap page @4081152: PTYPE mismatch (read 00, expected 83)
    !!PMap page @4081152: BID mismatch (read 0, expected 3E4600)

    !!PMap page @6112768: PTYPE mismatch (read 00, expected 83)
    !!PMap page @6112768: BID mismatch (read 0, expected 5D4600)

  **Attempting to rebuild BBT

    **Attempting to scavenge for blocks

  **Attempting to rebuild NBT

    **Attempting to scavenge for nodes

  **Attempting to validate BBT refcounts

  **Attempting to validate header NID high-water marks

**Beginning PST/OST recovery

  **Attempting to recover all top-level objects

      !!Message store missing PR_PST_PASSWORD
      !!Message store missing or invalid PR_RECORD_KEY
      !!Message store missing PR_DISPLAY_NAME
      !!Message store missing PR_IPM_SUBTREE_ENTRYID

      !!Receive folder table missing
      !!Receive folder table missing default message class

      !!Name-to-id map missing

      !!Search folder (nid=1E1) missing update queue

      !!Search activity list missing

      !!Missing template (nid=60D)

      !!Missing template (nid=60E)

      !!Missing template (nid=60F)

      !!Missing template (nid=610)

      !!Missing template (nid=692)

      !!Missing template (nid=671)

      !!Missing the outgoing queue

      !!Missing root folder

      !!Missing IPM_SUBTREE

  **Attempting to walk all folders

  **Attempting to locate any orphaned folders/messages

    !!Adding folder (nid=8022) back to the database

  **Attempting to check top-level objects for consistency

      ??Deleting SDO

  **Updating folder hierarchy

**Attempting to fix original file

  **Attempting to copy back BBT

  **Attempting to copy back NBT

Any body have any ideas?
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Question by:JJaster
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4 Comments
 
LVL 9

Expert Comment

by:svenkarlsen
ID: 9780486
Hi JJaster,

Often problems with them .pst files ;-)

Try importing it (the one that hasn't been 'repaired'), - that's often handles errors better than the scanpst.



Kind regards,
Sven
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Author Comment

by:JJaster
ID: 9787770
Sven

The attempt to import the file returned the same errors as the attempt to open it

John
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LVL 9

Accepted Solution

by:
svenkarlsen earned 250 total points
ID: 9797611
John,

sorry, - it looks like your archive is seriously corrupted ;-/

Sven
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Author Comment

by:JJaster
ID: 9798154
Thanks, Sven...I didn't expect there was going to be a good solution.
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