Solved

The Page Server you are trying to connect to is inaccessible. Please contact your system administrator + Crystal Reports

Posted on 2003-11-19
4
724 Views
Last Modified: 2011-09-20
The following error is showing up in the application log on the crystal reports server.

Source: Seagate_Webcompserver
Event ID: 33000

The Page Server you are trying to connect to is inaccessible. Please
contact your system administrator. [Connecting to Page Server: server5.xxx.xxx.xxx]

0000: 63 3a 5c 70 72 6f 67 72   c:\progr
0008: 61 6d 20 66 69 6c 65 73   am files
0010: 5c 73 65 61 67 61 74 65   \seagate
0018: 20 73 6f 66 74 77 61 72    softwar
0020: 65 5c 77 63 73 5c 77 65   e\wcs\we
0028: 62 63 6f 6d 70 73 65 72   bcompser
0030: 76 65 72 2e 65 78 65 00   ver.exe

Any help would be great..thanks
0
Comment
Question by:a23m2003
4 Comments
 
LVL 7

Expert Comment

by:mnye
Comment Utility
what version of Crystal Enterprise or Seagate Info are you using?

check this out.

http://support.crystaldecisions.com/library/kbase/articles/c2011029.asp

if this doesnt resolve the issue, what DB are you using and what language are you using to server up the site.  source code would help as well.

hth
matt
0
 

Author Comment

by:a23m2003
Comment Utility
I am using crystal report 8.0 for the install on the crystal report server.  We are using sql 2000 for the DB.

I'm looking into the article above.  The crystal viewer on our internal server works, but after several hours for the last several days, it stops working, and I have to restart the server to get it working again.

The services are all looking ok on the system...i.e. seagate_pageserver and seagate_webcompserver.
0
 
LVL 42

Accepted Solution

by:
frodoman earned 450 total points
Comment Utility
Is it possible you're exceeding your max concurrent users?  I believe the server component has a license related max users limit.  When you reboot, all of your current users are cleared and you start over at zero.
0
 
LVL 100

Expert Comment

by:mlmcc
Comment Utility
I have seen this issue before.  I think you are correct  frodoman.

Have you tried searching EE Crystal for any related questions?

mlmcc
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

I hate sub reports and always consider them the last resort in any reporting solution.  The negative effect on performance and maintainability is just not worth the easy ride they give the report writer.  Nine times out of ten reporting requirements…
Hello everyone, Hope you find this as helpful as we did. We have on the company I work for an application built in Delphi V with Crystal Reports 8. We all know that Crystal & Delphi can be temperamental sometimes and the worst thing is, nearly…
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now