Solved

The Page Server you are trying to connect to is inaccessible. Please contact your system administrator + Crystal Reports

Posted on 2003-11-19
4
730 Views
Last Modified: 2011-09-20
The following error is showing up in the application log on the crystal reports server.

Source: Seagate_Webcompserver
Event ID: 33000

The Page Server you are trying to connect to is inaccessible. Please
contact your system administrator. [Connecting to Page Server: server5.xxx.xxx.xxx]

0000: 63 3a 5c 70 72 6f 67 72   c:\progr
0008: 61 6d 20 66 69 6c 65 73   am files
0010: 5c 73 65 61 67 61 74 65   \seagate
0018: 20 73 6f 66 74 77 61 72    softwar
0020: 65 5c 77 63 73 5c 77 65   e\wcs\we
0028: 62 63 6f 6d 70 73 65 72   bcompser
0030: 76 65 72 2e 65 78 65 00   ver.exe

Any help would be great..thanks
0
Comment
Question by:a23m2003
4 Comments
 
LVL 7

Expert Comment

by:mnye
ID: 9780687
what version of Crystal Enterprise or Seagate Info are you using?

check this out.

http://support.crystaldecisions.com/library/kbase/articles/c2011029.asp

if this doesnt resolve the issue, what DB are you using and what language are you using to server up the site.  source code would help as well.

hth
matt
0
 

Author Comment

by:a23m2003
ID: 9780781
I am using crystal report 8.0 for the install on the crystal report server.  We are using sql 2000 for the DB.

I'm looking into the article above.  The crystal viewer on our internal server works, but after several hours for the last several days, it stops working, and I have to restart the server to get it working again.

The services are all looking ok on the system...i.e. seagate_pageserver and seagate_webcompserver.
0
 
LVL 42

Accepted Solution

by:
frodoman earned 450 total points
ID: 9781157
Is it possible you're exceeding your max concurrent users?  I believe the server component has a license related max users limit.  When you reboot, all of your current users are cleared and you start over at zero.
0
 
LVL 100

Expert Comment

by:mlmcc
ID: 9784481
I have seen this issue before.  I think you are correct  frodoman.

Have you tried searching EE Crystal for any related questions?

mlmcc
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Crystal Reports: 5 Tests for Top Performance It is complete, your masterpiece report.  Not only does it meet your customer’s expectations, it blows them out the water, all they want is beautifully summarised and displayed in a myriad of ways. …
Hot fix for .Net Crystal Reports 10.2.3600.0 to fix problems with sub reports running on 64 bit operating systems ISSUE: Reports which contain subreports fail with error "Missing Parameter Value" DEPLOYMENT SERVER OS: Windows 2008 with 64 bi…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question