Solved

Dell Latitude CPx Laptop will not POST

Posted on 2003-11-19
11
1,143 Views
Last Modified: 2012-05-04
I have a Dell Latitude laptop that all of a sudden will not POST. It will "turn on" for a few seconds then turn right back off again. I have removed all of the perhiprials and I am running the computer off of the AC line.

Sometimes the computer will boot and get all the way to the desktop, but it will freeze in the first 10 minutes and then will not POST after that.

Please help me find a starting place to troubleshoot this thing!
0
Comment
Question by:Codiak
  • 3
  • 2
  • 2
  • +3
11 Comments
 
LVL 9

Expert Comment

by:buckeyes33
ID: 9783612
since you already took it apart, is the CPU fan running?  Or is it a fan that does run all the time?
It defenetly sounds like a heat problem due to the fact that you can boot up sometimes and then freeze and then it won't come back on.
0
 

Author Comment

by:Codiak
ID: 9783941
CPU fan runs. It doesnt really get hot at all. Thinking it may be a power/BIOS related problem.
0
 
LVL 17

Expert Comment

by:Wakeup
ID: 9784346
I have had similar problems on a Compaq Presario notebook.  It would lockup in bios....lock up in windows....lock up during post test...didnt matter where or wehn....2 minutes...30 seconds.....5 minutes....and usually not more than 10 minutes.
My laptops problem was the motherboard.
0
 
LVL 9

Expert Comment

by:buckeyes33
ID: 9784593
I would guess that you don't have any extra RAM laying around b/c it is notebook RAM.  I would if you could switch out the RAM and see if that does anything.  It could be several things:

motherboard
RAM
P/S

I would not think that it is the p/s because it will sometimes boot.  If the p/s was bad it would not work at all or it would try to boot but fail all the time.
0
 
LVL 13

Expert Comment

by:AlbertaBeef
ID: 9793205
We had HUNDREDS of these Dell Latitude CP.. series.  CPx, CPi, CPi-A . . .  I 'm so glad to be rid of them.

We had to have replaced (under warranty) lots of these motherboards for these models, and it wouldn't suprise me if Wakeup is correct that it's the motherboard.
0
Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

 
LVL 7

Expert Comment

by:waffleironhead
ID: 10394441
This question has been classified as abandoned.  I will make a recommendation to the moderators on its resolution in approximately one week.  I would appreciate any comments by the experts that would help me in making a recommendation.

It is assumed that any participant not responding to this request is no longer interested in its final deposition.

If the asker does not know how to close the question, the options are here:
http://www.experts-exchange.com/help.jsp#hs5

waffleironhead
EE Cleanup Volunteer
0
 

Author Comment

by:Codiak
ID: 10395125
Nope its still open. After $300 in motherboard replacment costs, $100 for a new power brick, and $50 for a new hard drive, it still will not boot.

From what I have read on the Dell forums this is a common problem with CPxJ and CPxH laptops. Any resolution would be appreciated.
0
 
LVL 13

Expert Comment

by:AlbertaBeef
ID: 10397438
My recommendation would be to PAQ & Refund points, and then for Codiak to post a new Q. with this information and even the URL asking again for resolution.

None of the new experts will have seen this, it just goes too far back, so PAQ'ing it (as opposed to deleting) ensures it remains for a URL to be given.  Refunding the points ensures points are available for the new Q...
0
 
LVL 7

Expert Comment

by:waffleironhead
ID: 10397580
codiak

to make this quicker for yourself, you could head to community support and ask them to do as AlbertaBeef(see i an get it right) reccommended
aask them to paq/refund and then to post new q with link to this one

0
 
LVL 7

Expert Comment

by:waffleironhead
ID: 10527506
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:

paq/refund

Please leave any comments here within the next four days.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

waffleironhead
EE Cleanup Volunteer

0
 

Accepted Solution

by:
CetusMOD earned 0 total points
ID: 10554289
PAQed, with points refunded (100)

CetusMOD
Community Support Moderator
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Suggested Solutions

No matter the version of Windows you are using, you may have some problems with Windows Search running too slow or possibly not running at all. Before jumping into how you can solve this issue, just know there are many other viable alternative deskt…
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now