Solved

How to increase the printer retry time out ?

Posted on 2003-11-20
5
1,288 Views
Last Modified: 2009-12-16
We are using Zebra printer and sending data to printer using ZPL and generic text driver. When we have a text file of ZPL comands < 1 MB we donot get any error messages but when the sized it above 1MB, a part of the document is sent to the printer say (548KB/1.1MB) and  we are getting the following error message "There is a error found when printing the document "Local Downlevel Document" to IP_177.79.40.13. Do you want to retry or cancel the job?"
We want the printer not to issue any messge ( may be by increasing the retry time or some other time paramer which i do not konw).
 The printer is  configured using std. TCP/IP port.

Can anybody give me method of getting rid of this message.
0
Comment
Question by:memberksa
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 38

Expert Comment

by:hdhondt
ID: 9802307
As you use a standard TCP/IP port, you must be using either Win2k or WinXP. I know very little about Zebra printers, and you did not say whether you use an internal or extenal network adapter (and, if external, which brand) but you could try reconfiguring the port to use the lpr protocol rather than "raw". For this you will need to know the name of the "remote queue" the network adapter uses.

If you know that name, go to Printer Properties, click on the Ports tab, and then on the Configure Port button. Click on the LPR radio button, and type the queue name.
0
 

Author Comment

by:memberksa
ID: 9841458
1) I am using Win2k professional
2) I am not using printer specific driver but just generic/text only stnd windows driver
3) I am using internal network adaptor ... which is provided by zebra and the standard tcp/ip dirver (as in configuration of prot )
4) Can u pls elobrate more on/ give more clear detals on how to check for this .. "For this you will need to know the name of the "remote queue" the network adapter uses"
0
 
LVL 38

Accepted Solution

by:
hdhondt earned 250 total points
ID: 9841833
The remote name queue for lpr should be in the printer's documentation. If it's not, forget about lpr.

Try the following: from the Start menu, under Printer/Properties/Advanced, try clicking on the button that says "Print directly to the printer". This eliminates background printing as a possible cause (but it will have the effect that your PC remains busy for the duration of the print job.

If that fixes your problem, click on the "Spool print documents..." button again, but also click on "Start printing after last page is spooled".
0
 
LVL 38

Expert Comment

by:hdhondt
ID: 10876660
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:
Accept hdhondt
Please leave any comments here within the next four days.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

hdhondt
EE Cleanup Volunteer
0

Featured Post

Don't miss ATEN at NAB Show April 24-27!

Visit ATEN at NAB Show to learn how our "Seamlessly Entertaining" solutions deliver fast, precise video streaming without delays for the broadcasting and media environment. ATEN will showcase its 16x16 Modular Matrix Switch (VM1600) and KVM Over IP Solution (KE6900 series).

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Server 2012 R2 not deploying printers properly Revised 7 80
Zebra label printing - keeps defaulting to 11" height 3 75
scanning photo's 46 143
Printing labels from Excel 2 22
This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question