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How to increase the printer retry time out ?

Posted on 2003-11-20
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Last Modified: 2009-12-16
We are using Zebra printer and sending data to printer using ZPL and generic text driver. When we have a text file of ZPL comands < 1 MB we donot get any error messages but when the sized it above 1MB, a part of the document is sent to the printer say (548KB/1.1MB) and  we are getting the following error message "There is a error found when printing the document "Local Downlevel Document" to IP_177.79.40.13. Do you want to retry or cancel the job?"
We want the printer not to issue any messge ( may be by increasing the retry time or some other time paramer which i do not konw).
 The printer is  configured using std. TCP/IP port.

Can anybody give me method of getting rid of this message.
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Question by:memberksa
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by:hdhondt
ID: 9802307
As you use a standard TCP/IP port, you must be using either Win2k or WinXP. I know very little about Zebra printers, and you did not say whether you use an internal or extenal network adapter (and, if external, which brand) but you could try reconfiguring the port to use the lpr protocol rather than "raw". For this you will need to know the name of the "remote queue" the network adapter uses.

If you know that name, go to Printer Properties, click on the Ports tab, and then on the Configure Port button. Click on the LPR radio button, and type the queue name.
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by:memberksa
ID: 9841458
1) I am using Win2k professional
2) I am not using printer specific driver but just generic/text only stnd windows driver
3) I am using internal network adaptor ... which is provided by zebra and the standard tcp/ip dirver (as in configuration of prot )
4) Can u pls elobrate more on/ give more clear detals on how to check for this .. "For this you will need to know the name of the "remote queue" the network adapter uses"
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hdhondt earned 250 total points
ID: 9841833
The remote name queue for lpr should be in the printer's documentation. If it's not, forget about lpr.

Try the following: from the Start menu, under Printer/Properties/Advanced, try clicking on the button that says "Print directly to the printer". This eliminates background printing as a possible cause (but it will have the effect that your PC remains busy for the duration of the print job.

If that fixes your problem, click on the "Spool print documents..." button again, but also click on "Start printing after last page is spooled".
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by:hdhondt
ID: 10876660
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:
Accept hdhondt
Please leave any comments here within the next four days.

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