McAfee VirusScan makes mp3/CDs jump when browsing !
Ah hello.
I really don't know what better section to post this in, so chose this one since it deals with viruses, and the software I am concerned about is a virus checker.
Right. I am running said virus checker, with all the latest patches/updates etc. I have the maximum protection settings - i.e. heuristics/macro scanning enabled, and am scanning all files by default. Also enabled is HAWK for E-mail. When I am playing mp3, or listing to an audio CD (via Winamp, Windows Media Player, RealOne player etc) the music will temporarily 'jump' *whenever I visit a new webpage*. By this I mean when clicking the links to various pages of online forums, or the next page of Google search results; you know what I mean.
I have watched the W2k task manager for CPU changes, and have found that for an instant that the new page is loaded, MCSHIELD.exe (i.e. VirusScan) jumps to like 70 - 80% usage, then immediately drops when the page is loaded. If I disable it whilst browsing, the problem vanishes, but obviously this is not too good an idea...
So it is obviously VirusScan that is causing the issue.
My system stats are as follows:
W2k SP4
AMD Athlon ~2GHZ
1024MB RAM
I browse the web via my home cable modem connection, which is 1MB/s.
Now I know this is not a major problem, but it is still annoying, and I am confused at its cause since my machine is by no means lacking power !
Any ideas ?
Thanks in advance.
I really don't know what better section to post this in, so chose this one since it deals with viruses, and the software I am concerned about is a virus checker.
Right. I am running said virus checker, with all the latest patches/updates etc. I have the maximum protection settings - i.e. heuristics/macro scanning enabled, and am scanning all files by default. Also enabled is HAWK for E-mail. When I am playing mp3, or listing to an audio CD (via Winamp, Windows Media Player, RealOne player etc) the music will temporarily 'jump' *whenever I visit a new webpage*. By this I mean when clicking the links to various pages of online forums, or the next page of Google search results; you know what I mean.
I have watched the W2k task manager for CPU changes, and have found that for an instant that the new page is loaded, MCSHIELD.exe (i.e. VirusScan) jumps to like 70 - 80% usage, then immediately drops when the page is loaded. If I disable it whilst browsing, the problem vanishes, but obviously this is not too good an idea...
So it is obviously VirusScan that is causing the issue.
My system stats are as follows:
W2k SP4
AMD Athlon ~2GHZ
1024MB RAM
I browse the web via my home cable modem connection, which is 1MB/s.
Now I know this is not a major problem, but it is still annoying, and I am confused at its cause since my machine is by no means lacking power !
Any ideas ?
Thanks in advance.
ASKER
It seems that most people are posting responses in my 'pointer' question, which can be found here:
http://oldlook.experts-exchange.com/questions/20803779/McAfee-VirusScan-makes-mp3-CDs-jump.html
chris_calabrese, I thought of that and did it before I posted here, and it had no effect, which is strange. You can see this comment I made detailing this at the above link. Cheers anyway !
http://oldlook.experts-exchange.com/questions/20803779/McAfee-VirusScan-makes-mp3-CDs-jump.html
chris_calabrese, I thought of that and did it before I posted here, and it had no effect, which is strange. You can see this comment I made detailing this at the above link. Cheers anyway !
Ah, next time set the pointer question to zero points...
Anyway, maybe the McAffee app is also set to real-time priority...
Anyway, maybe the McAffee app is also set to real-time priority...
ASKER
Yeah fair comment but I would have to request that then, and I just wanted to post it quick. Besides, the total on offer for this Q can now be 70.
MCSHIELD is set to high, not realtime priority. Ta anyway !
MCSHIELD is set to high, not realtime priority. Ta anyway !
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
http://ts.mcafeehelp.com/default.asp?siteID=1&cnrcheck=done&resolution=1024x768
The quality of WinAmp streaming audio deteriorates if you start WinAmp while McAfee Privacy Service 6 is running
To improve the quality of streaming audio using WinAmp, do the following:
1. Stop McAfee Privacy Service.
2. Start WinAmp and launch your streaming audio connection.
3. Restart McAfee Privacy Service.
This was what I could find in Mcafee. Do you happen to be running this?
The quality of WinAmp streaming audio deteriorates if you start WinAmp while McAfee Privacy Service 6 is running
To improve the quality of streaming audio using WinAmp, do the following:
1. Stop McAfee Privacy Service.
2. Start WinAmp and launch your streaming audio connection.
3. Restart McAfee Privacy Service.
This was what I could find in Mcafee. Do you happen to be running this?
ASKER
Right sorry about the delay folks, I had read your replies when posted I was just implementing them...
SheharyaarSaahil I have updated my NVIDIA driver and am trying to find the latest driver for my soundcard. Good, logical thinking from you though...
akboss, sorry I do not have the privacy service running. Besides, it is not just streaming audio; it is mp3 and CD (which incidendently played via Windows Media Player).
Ta anyway :)
SheharyaarSaahil I have updated my NVIDIA driver and am trying to find the latest driver for my soundcard. Good, logical thinking from you though...
akboss, sorry I do not have the privacy service running. Besides, it is not just streaming audio; it is mp3 and CD (which incidendently played via Windows Media Player).
Ta anyway :)
ASKER
The sound card I have is called
Avance AC'97 Audio for VIA (R) Audio Controller.
Anyone know where I can get an updated driver that is past 5.10.0.3870 ?
I cannot find any myself, but feel now the problem may be down to this as suggested by SheharyaarSaahil.
Also see https://www.experts-exchange.com/questions/20803779/McAfee-VirusScan-makes-mp3-CDs-jump.html for more developments in this ongoing saga !
:)
Avance AC'97 Audio for VIA (R) Audio Controller.
Anyone know where I can get an updated driver that is past 5.10.0.3870 ?
I cannot find any myself, but feel now the problem may be down to this as suggested by SheharyaarSaahil.
Also see https://www.experts-exchange.com/questions/20803779/McAfee-VirusScan-makes-mp3-CDs-jump.html for more developments in this ongoing saga !
:)
ASKER
Updating my driver did the trick great cheers SheharyaarSaahil !
Many thanks !
Many thanks !
U r MOST Welocme mrwad99 =)
However, one thing you can do is to set the audio-playback application to 'Real Time Priority' in the Task Manager. This _should_ allow it to pre-empt all other processes in order to make the playback smooth.