Solved

DNS Problem

Posted on 2003-11-20
4
268 Views
Last Modified: 2010-03-19
Our users cannot access some of our network resources. They cannot ftp to our ftp server (which is inside the firewall) and also our webmail site. What do I need to do on my DNS server to change this? We have a NT network with two internal dns servers. thank you
0
Comment
Question by:staboogie
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 43

Expert Comment

by:JFrederick29
ID: 9789204
Can you connect to the servers using their IP address?
0
 
LVL 5

Accepted Solution

by:
vtobusman earned 250 total points
ID: 9789313
can you drew us a little better pic of you network.

you internal network are you using private addresses??
and if so is you ftp and webmail accessable from the outside of your network ?
or internal use only...

if you using all nt systems
try connecting by computername i.e..

http://<computername>
 or
 http://<ipaddress>
same with your ftp server
ftp://<user name>:<password>@<computer name or ip address>

example  ftp://joe:blo@gummybears.com
   or        ftp://joe:blo@10.1.1.5


  this will tell you if it is dns or not if you can connect like this then dns is deffently you problem check your host records and "A" records make sure that they are pointing to the correct ip addresses...
i.e.
   if your webmail server is 10.1.5.1 and your domain is fun the you should have an record
that looks something like this

; Updated with record editor at 10/14/2003 1:18:46 PM
@      86400      IN SOA      <name of dns server>. <e-mail address of admin>. (
                         2003101401    ; Serial number
                         86400         ; Refresh
                         3600          ; Retry
                         777600        ; Expire
                         3600        ) ; Minimum TTL
            NS      <name of dns server>.
            A      <ip of webmail server >
            NS      <secondary dns name>.
            MX      <name of mail server>
ftp            A      <ip address of ftp server>
www            CNAME      @


and that should do it....
hope this helps.. if not post more detailed network info...
  good luck
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A brief overview to explain gateways, default gateways and static routes OR NO - you CANNOT have two default gateways on the same server, PC or other Windows-based network device. In simple terms a gateway is formed when a computer such as a serv…
A common practice in small networks is making file sharing easy which works extremely well when intra-network security is not an issue. In essence, everyone, that is "Everyone", is given access to all of the shared files - often the entire C: drive …
In this video, viewers will be given step by step instructions on adjusting mouse, pointer and cursor visibility in Microsoft Windows 10. The video seeks to educate those who are struggling with the new Windows 10 Graphical User Interface. Change Cu…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…

690 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question