Unable to perform synchronization on Sony Clie
Posted on 2003-11-20
I am having a couple problems with a Sony Clie PEG-SJ22 handheld performing synchronization with a Windows XP Professional Computer. When I go to do a HotSync on the PDA, the following dialog box comes up on the PC:
"The desired user has not been configured in the Intellisync for Sony CLIE application."
When I go to look for Intellisync on the Start Menu, there's a folder called Intellisync Lite. In there is a program called Intellisync Configure. When I run that program I cannot find any option to specify the user, so I don't know how to make this error go away.
I did try uninstalling and reinstalling the Clie Desktop. When I did this I was able to select the user's name during install. Performing a hotsync produced the following error dialog:
"Unable to load synchronization DLL; select OK on configuration dialog."
This error dialog comes up four times during the synchronization. When I went back into the Clie desktop install program I selected the "Repair" option, after the completion of which and a subsequent attempt to synchronize I got the first error--"The desired user has not been configured in the Intellisync for Sony CLIE application."
Could anyone please help me here? This user's PDA is essentially useless unless this problem is solved.