Out Box Not Emptying

Using XP Home and Outlook Express, messages with attachments are not going to sent mail.  They stay in the out box.  The recipient however, does receive the email.  It only happens if there is an attachment.This happens regardless of what account I send from.  I've deleted the account and started from scratch, but still have the same problem. This just started happening today.  Steve
swisAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

sunray_2003Commented:
Dear swis,

Check this

http://support.gci.net/kb/kb79

Thanks,
Sunray
0
sunray_2003Commented:
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
shivsaCommented:
u might be having some damaged folders. in this case it may be outbox.
try to find some files like outbox.dbx, delete this file.
and restart the outlook.
everything should be ok by now.
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

war1Commented:
Greetings, swis!

Did you have a recent update of Internet Explorer and Outlook Express?  If so, uninstall it. Perform a system restore to day when sending mail with attachment worked.

How to Restore Windows XP to a Previous State (System Restore)
http://www.microsoft.com/windowsxp/pro/using/itpro/managing/restore.asp

Best wishes, war1
0
sunray_2003Commented:
Shivsa,

I believe the question is about outlook express .. Just for your information..

Thanks,
Sunray
0
shivsaCommented:
Hi Sunray,

it is a general problem with damaged folder, it may be in outlook express or outlook.
i had this problem some time back and solved like this where my mails keep staying in outbox.
 
It has a very good chance applying this will solve the problem.

thanks
Shiv
0
swisAuthor Commented:
We've done a search for outbox.dbx and just outbox, even for hidden files, and nothing is found.  A system restore back to Monday didn't help.  Thanks for the help so far.  Steve
0
war1Commented:
Did you have any recent updates of IE or OE?  Uninstall them.
0
swisAuthor Commented:
Thanks Sunray.  The link gave some suggestions, on of which was to create a new identity then import your old info.  Worked like a charm.  Everyone's help is very much appreciated.  Steve
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.