Kernel32.dll and fatal exception errors.
Posted on 2003-11-21
I am running Win 98SE on P-III 450 PC with 256 MB RAM. Lately I have started experiencing problems when I am online. The problem strarted about 2-3 weeks ago.
The first problem is that many times when I am surfing on the net and click a hyperlink or a web address, I-Explorer stops responding (just out of blues - no specific web site). I have to eithe rpress ctrl+alt+del or just click start>shutdown>restart. It shows the program end dialog box where I click End Now. Now, at times, it restarts successfully but at times it shows the blue screen with fatal exception error & I have to keep pressing ctrl+alt+del till it reboots or if this also fails, press reset button.
The second problem is when I close the internet explorer, it shows the illegal operation or EXPLORER.exe (not IExplore.exe) with the following message :
EXPLORER caused an invalid page fault in
module KERNEL32.DLL at 0167:bff76846.
EAX=021901d4 CS=0167 EIP=bff76846 EFLGS=00010246
EBX=021901d4 SS=016f ESP=02190000 EBP=0219001c
ECX=021900a0 DS=016f ESI=8194dd08 FS=1097
EDX=bff76855 ES=016f EDI=021900c8 GS=0000
Bytes at CS:EIP:
ff 55 18 83 c4 10 64 8f 05 00 00 00 00 c9 c3 8b
021900c8 021901d4 021900e4 021900a0 021901d4 bff76855 021901d4 021900b0 bff87fe9 021900c8 021901d4 021900e4 021900a0 bff76855 0219028c 8194dd08
I have searched for spyware through Spybot Search & Destry & found nothing. Also, I ran the MSConfig to see what items are checked in startup folder & found the following :
ScanRegistry, LoadPowerProfile (Rundll32.exe), StillImageMonitor, TaskMonitor, AdaptecDirectCD, McafeeVirusScanService and MSOfficeStartup.
None of the above items is new & have been there for quite a long time.
I have also tried to repair the IE thru add/remove progs but to no effect. I am running IE 6.0, has all the updates like SP1, Q818529 to Q824145 & says this is a customized version of IE.
Any suggestions as to how to get rid of this problem?