?
Solved

Why won't Control+Alt+Delete work on my computer?

Posted on 2003-11-22
7
Medium Priority
?
882 Views
Last Modified: 2013-12-29
I just bought a notebook with Win98...when a program freezes I know to press Control+Alt+Delete.  Unfortunately, this has never worked on my notebook.  Is there a setting I can change??  Help!
Thanks.
0
Comment
Question by:caedmonscall827
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
  • 2
  • +1
7 Comments
 
LVL 2

Expert Comment

by:proziath
ID: 9803409
What happens if you press ctrl+Alt+del when your system is running okay? The reason I ask is because you should normally get a box that lists running applications. By doing this you can test if the ctrl+alt_del  combination works.

There are sometimes when a PC freezes and the ctrl+Alt+Del does not work because some of your system files are corrupt. What I suggest is to test if the Ctrl + Alt + Del combination works by testing it when the system is running okay. I would then run scanreg to try and repair the registry, then scandisk using the thorough option to repair any disk problems and then I would run a program called SFC.EXE to check and repair corrupt system files.
0
 

Author Comment

by:caedmonscall827
ID: 9804195
When i pres cntrl+alt+delete nothing happens.  The box that will pop up on other computers doesn't pop up.  Its as if my action is not recognized at all.
0
 
LVL 2

Expert Comment

by:proziath
ID: 9805600
In that case can you try to do some repairs by running scanreg, scandisk and sfc?
0
Secure Your WordPress Site: 5 Essential Approaches

WordPress is the web's most popular CMS, but its dominance also makes it a target for attackers. Our eBook will show you how to:

Prevent costly exploits of core and plugin vulnerabilities
Repel automated attacks
Lock down your dashboard, secure your code, and protect your users

 

Author Comment

by:caedmonscall827
ID: 9806386
I've been running Norton System Works '02 but I don't know too much about computers and all that.  One problem is recognized at Medium level but Norton is unable to repair it and I cannot figure out what the unsolvable problem is-perhaps its related to this.
0
 
LVL 5

Accepted Solution

by:
Auriclus earned 80 total points
ID: 9811747
Caedmonscall,

Can you look up that error in Norton which has the medium level problem and report here the exact details of what it says.  Information like this would help us troubleshoot your problem.

Ctrl-Alt-Del is a good tool to help unfreeze computers, but depending on the problem, it does not always work.  It seems that your notebook has a particular problem which is causing it to freeze in the exact same manner.  This is probably why you cannot get ctrl-alt-del to work.  Have you tried pressing the Esc key several times or using Alt-F4?  These methods sometimes work for unfreezing. Also, if the windows key is active, you can attempt shut down the computer using Start > Shut Down.

Auriclus
0
 
LVL 3

Expert Comment

by:pallidin
ID: 9814342
Great advice above. I might also offer that if you have an option to connect an external keyboard, try that, which may help to elimnate the laptops' keyboard as suspect.
0
 
LVL 5

Expert Comment

by:Auriclus
ID: 9818704
Also, this may be silly, but it's worth asking:

Are you doing the key sequence correctly?  Are you holding down Ctrl, and with that key held, holding down Alt, and then finally with those two held, pressing Del?

Just want to elminate any possiblities.
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A small collection of useful tips and tricks for Windows 10 users that I decided to write as a result of recent questions that were asked and answered at Experts Exchange. Two short video tutorials included. Enjoy..
In this post we will be converting StringData saved within a text file into a hash table. This can be further used in a PowerShell script for replacing settings that are dynamic in nature from environment to environment.
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
Suggested Courses

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question