Sys_Prog
asked on
Problem when connecting to Internet
Hi Experts,
I have a problem with my PC when I connect to the internet
After I connect to the internet, after say around 20-30 minutes [or may a hour], I get a windows error message with title
svchosthost.exe - Application Error
and the message being The exception priviledged instruction ( hex value ) occured in application..........
OK, Cancel
I can work for some time without respnoding to this message but aftre some time, it forces me to respond because it behaves strangely. does not let me open new application etc
And if I say OK to terminate the program, Then windows does function properly, I cannot Open the Internet Connection Status window, cannot copypaste anything etc
Any ideas
Amit
I have a problem with my PC when I connect to the internet
After I connect to the internet, after say around 20-30 minutes [or may a hour], I get a windows error message with title
svchosthost.exe - Application Error
and the message being The exception priviledged instruction ( hex value ) occured in application..........
OK, Cancel
I can work for some time without respnoding to this message but aftre some time, it forces me to respond because it behaves strangely. does not let me open new application etc
And if I say OK to terminate the program, Then windows does function properly, I cannot Open the Internet Connection Status window, cannot copypaste anything etc
Any ideas
Amit
SOLUTION
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SOLUTION
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It's hard to believe that there are STILL users out there who have not installed the MSBLASTER worm patch!!
Yeah Jhance... Even last week one of my friends installed the patch on a windows 2003 server.... Everything was fine untill he plugged the machine to the network. The moment he put it to the network card , system restarted ...
Sunray
Sunray
Looks like something else fellas
Sys_Prog, Repair your Internet Explorer browser. Identical errors have been corrected by others in the past by performing and standard IE repair tool.
(Start>Settings>Control Panel>Add/Remove programs>Select "IEx">Repair>Click OK)
INSTRUCTIONS ON HOW TO DO THIS:
Reinstalling or repairing IE has solved this issue sometimes
Try this...
************************** *******
Description of the Internet Explorer Repair Tool
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q194/1/77.asp&NoWebContent=1
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/?kbid=318378
Repairing IE 6:
http://www.theeldergeek.com/repair_ie6.htm
How to Uninstall Internet Explorer 6:
http://support.microsoft.com/?kbid=293907
Granted this is pulled nearly verbatim straight from another thread, but if it fixes the problem, who cares, right? =)
Sys_Prog, Repair your Internet Explorer browser. Identical errors have been corrected by others in the past by performing and standard IE repair tool.
(Start>Settings>Control Panel>Add/Remove programs>Select "IEx">Repair>Click OK)
INSTRUCTIONS ON HOW TO DO THIS:
Reinstalling or repairing IE has solved this issue sometimes
Try this...
**************************
Description of the Internet Explorer Repair Tool
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q194/1/77.asp&NoWebContent=1
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/?kbid=318378
Repairing IE 6:
http://www.theeldergeek.com/repair_ie6.htm
How to Uninstall Internet Explorer 6:
http://support.microsoft.com/?kbid=293907
Granted this is pulled nearly verbatim straight from another thread, but if it fixes the problem, who cares, right? =)
Or could be just a virus as Sunray mentioned. Let us know what it turns out to be
-Adam
-Adam
Do a search for svchosthost.exe on your system
on your next post tell us where this file is found on your system.
*remember to enable viewing of hidden files and folders as well as system files before doing so.
My computer
Tools
Folder options
open regit
search for svchosthost.exe -- well kind of!
on your next post supply the information that is diplayed after each of the entries please
HKEY_LOCAL_MACHINE\SOFTWAR E\Microsof t\Windows\ CurrentVer sion\Run
HKEY_CURRENT_USER\Software \Microsoft \Windows\C urrentVers ion\Run
HKEY_LOCAL_MACHINE\Softwar e\Microsof t\Windows\ CurrentVer sion\Polic ies\Explor er\Run
Does this key exist -- if so it's a variant of "svchost virus" or known as "Backdoor.Beasty"
HKEY_LOCAL_MACHINE\SOFTWAR E\Microsof t\Active Setup\
Installed Components\{44CC0112-AB51- 22EF-BA32- 20AA12E611 5C}
wtrmk74
on your next post tell us where this file is found on your system.
*remember to enable viewing of hidden files and folders as well as system files before doing so.
My computer
Tools
Folder options
open regit
search for svchosthost.exe -- well kind of!
on your next post supply the information that is diplayed after each of the entries please
HKEY_LOCAL_MACHINE\SOFTWAR
HKEY_CURRENT_USER\Software
HKEY_LOCAL_MACHINE\Softwar
Does this key exist -- if so it's a variant of "svchost virus" or known as "Backdoor.Beasty"
HKEY_LOCAL_MACHINE\SOFTWAR
Installed Components\{44CC0112-AB51-
wtrmk74
ASKER
Thanks for all your comments Guys,
I would just verify today and keep u informed
Thanks again
Amit
I would just verify today and keep u informed
Thanks again
Amit
ASKER
Hi wtrmk74
Here is the info u needed
svchost.exe is present in these folders, but the size differs
e:\winnt\system32 8kb
e:\winnt\system32\wins 20kb
>>> HKEY_LOCAL_MACHINE\SOFTWAR E\Microsof t\Windows\ CurrentVer sion\Run
CARPService carpserv.exe
Microsoft Inet Xp.. teekids.exe
Synchronization Manager mobsync.exe /logon
TkBellExe "E:\Program Files\Common Files\Real\Update_OB\reals ched.exe" -osboot
WinampAgent "C:\Program Files\Winamp\Winamp3\winam pa.exe"
windows auto update msblast.exe
Windows Automation mslaugh.exe
>>> HKEY_CURRENT_USER\Software \Microsoft \Windows\C urrentVers ion\Run
Yahoo! Pager C:\Program Files\Yahoo!\Messenger\ypa ger.exe -quiet
>>> HKEY_LOCAL_MACHINE\Softwar e\Microsof t\Windows\ CurrentVer sion\Polic ies\Explor er\Run
I do not have the Explorer\Run in the Policies heirarchy
>>>>Does this key exist -- if so it's a variant of "svchost virus" or known as "Backdoor.Beasty"
HKEY_LOCAL_MACHINE\SOFTWAR E\Microsof t\Active Setup\
Installed Components\{44CC0112-AB51- 22EF-BA32- 20AA12E611 5C}
No, there is no such key
Hi webwackr,
I could not find the IE inmy Add and Remove programs .....any ideas
I have not been able to solve my problem. Any help would be greatly appreciated
Thnks in adv
Amit
Here is the info u needed
svchost.exe is present in these folders, but the size differs
e:\winnt\system32 8kb
e:\winnt\system32\wins 20kb
>>> HKEY_LOCAL_MACHINE\SOFTWAR
CARPService carpserv.exe
Microsoft Inet Xp.. teekids.exe
Synchronization Manager mobsync.exe /logon
TkBellExe "E:\Program Files\Common Files\Real\Update_OB\reals
WinampAgent "C:\Program Files\Winamp\Winamp3\winam
windows auto update msblast.exe
Windows Automation mslaugh.exe
>>> HKEY_CURRENT_USER\Software
Yahoo! Pager C:\Program Files\Yahoo!\Messenger\ypa
>>> HKEY_LOCAL_MACHINE\Softwar
I do not have the Explorer\Run in the Policies heirarchy
>>>>Does this key exist -- if so it's a variant of "svchost virus" or known as "Backdoor.Beasty"
HKEY_LOCAL_MACHINE\SOFTWAR
Installed Components\{44CC0112-AB51-
No, there is no such key
Hi webwackr,
I could not find the IE inmy Add and Remove programs .....any ideas
I have not been able to solve my problem. Any help would be greatly appreciated
Thnks in adv
Amit
ASKER CERTIFIED SOLUTION
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Oh ya forgot
teekids.exe is a virus as well
you have three nasty viruses on your system!
wtrmk74
update you anti virus program :)
teekids.exe is a virus as well
you have three nasty viruses on your system!
wtrmk74
update you anti virus program :)
Hows it going!
:)
:)
ASKER
Hi wtrmk74,
Now, I am a problem,
The error I talked about is on Win 2000.
But my antivirus is installed on Win 98. [I have Win98 as well on my machine]
What should I do...? Do I have to install the antivirus on 2000 as well
regards
Amit
Now, I am a problem,
The error I talked about is on Win 2000.
But my antivirus is installed on Win 98. [I have Win98 as well on my machine]
What should I do...? Do I have to install the antivirus on 2000 as well
regards
Amit
Yes,
I would assume you have seperate parttions set up for
WIN98
WIN2000
yes you will have to have an antivirus program for each system.
Remove fast..............
wtrmk74
I would assume you have seperate parttions set up for
WIN98
WIN2000
yes you will have to have an antivirus program for each system.
Remove fast..............
wtrmk74
after you install the anti virus program, update it , and run it....
then do a search on GOOGLE for removal tools just to be extra sure that these viruses are totally removed from your system.
I would do this on both machines:
UPDATE antivirus
FULL system scan
RUN removal tools
Let me know how it goes!
wtrmk74
then do a search on GOOGLE for removal tools just to be extra sure that these viruses are totally removed from your system.
I would do this on both machines:
UPDATE antivirus
FULL system scan
RUN removal tools
Let me know how it goes!
wtrmk74
ASKER
Thanks wtrmk74,
I would do that in 1-2 days and let u know
Thanks
Amit
I would do that in 1-2 days and let u know
Thanks
Amit
Did you get them removed safely ?
ASKER
Hi wtrmk74,
Actually I tried the removal tool from symantec and it worked and cleared them the three viruses u mentioned.
It also cleaned up the registry entries.
But the problem is that the next time I connected to internet, it again gave me that error after some time.
Is it because I have not installed the Microsoft path -- actually I cannot do that because I am having SP1 (I guess) and the patch needs atleast SP2 on my machine
Any ideas
Amit
Actually I tried the removal tool from symantec and it worked and cleared them the three viruses u mentioned.
It also cleaned up the registry entries.
But the problem is that the next time I connected to internet, it again gave me that error after some time.
Is it because I have not installed the Microsoft path -- actually I cannot do that because I am having SP1 (I guess) and the patch needs atleast SP2 on my machine
Any ideas
Amit
I don't understand what happens when you try to connect...
can you tell me more clearly
wtrmk74
can you tell me more clearly
wtrmk74
ASKER
After I connect to the internet, after say around 20-30 minutes [or may a hour], I get a windows error message with title
svchosthost.exe - Application Error
and the message being The exception priviledged instruction ( hex value ) occured in application..........
OK, Cancel
I can work for some time without respnoding to this message but aftre some time, it forces me to respond because it behaves strangely. does not let me open new application etc
And if I say OK to terminate the program, Then windows does function properly, I cannot Open the Internet Connection Status window, cannot copypaste anything etc
svchosthost.exe - Application Error
and the message being The exception priviledged instruction ( hex value ) occured in application..........
OK, Cancel
I can work for some time without respnoding to this message but aftre some time, it forces me to respond because it behaves strangely. does not let me open new application etc
And if I say OK to terminate the program, Then windows does function properly, I cannot Open the Internet Connection Status window, cannot copypaste anything etc
that sounds like another virus!
lets look at your registry again! Post it again!
HKEY_LOCAL_MACHINE\SOFTWAR E\Microsof t\Windows\ CurrentVer sion\Run
HKEY_CURRENT_USER\Software \Microsoft \Windows\C urrentVers ion\Run
HKEY_LOCAL_MACHINE\Softwar e\Microsof t\Windows\ CurrentVer sion\Polic ies\Explor er\Run
did you update your antivirus yet or are you online unprotected!
lets look at your registry again! Post it again!
HKEY_LOCAL_MACHINE\SOFTWAR
HKEY_CURRENT_USER\Software
HKEY_LOCAL_MACHINE\Softwar
did you update your antivirus yet or are you online unprotected!
ASKER
ONline unprotected
No antivirus at all on Win2000, do have one on 98
I would let u know regading the entries once I am at home
Amit
No antivirus at all on Win2000, do have one on 98
I would let u know regading the entries once I am at home
Amit
can I talk you in to installing all the latest patches and upgrading your service pack to
********* AT LEAST SP3 *********
this security issue of yours will not go away without the latest patches!
sorry about the bad news !
SERVICE PACK DOWNLOADS
http://www.microsoft.com/windows2000/downloads/servicepacks/
you need to unplug this machine from the internet now.......
update your antivirus full system scan
install updates and service packs
then scan your system again!
then do a search on http://www.google.com for:
trojan horse removal tools
Anti-spy and ad-aware
worm detection tools
you will never get rid of this if you don't take action.
it will keep circling in your computer!
wtrmk74
talk to you in a few days when you have completed some of these tasks
try to stay possitive
:(
********* AT LEAST SP3 *********
this security issue of yours will not go away without the latest patches!
sorry about the bad news !
SERVICE PACK DOWNLOADS
http://www.microsoft.com/windows2000/downloads/servicepacks/
you need to unplug this machine from the internet now.......
update your antivirus full system scan
install updates and service packs
then scan your system again!
then do a search on http://www.google.com for:
trojan horse removal tools
Anti-spy and ad-aware
worm detection tools
you will never get rid of this if you don't take action.
it will keep circling in your computer!
wtrmk74
talk to you in a few days when you have completed some of these tasks
try to stay possitive
:(
ASKER
Thanks wtrmk74,
This would definietly take me atleast 3-4 days
I would try finishing it as soon as possible and keep u posted
Thanks for your great help
Amit
This would definietly take me atleast 3-4 days
I would try finishing it as soon as possible and keep u posted
Thanks for your great help
Amit
ASKER
Problem not yet solved but seems to get solved
Yet to upgrade and will do it soon
Thnks for all your gr8 comments and help
Amit
Yet to upgrade and will do it soon
Thnks for all your gr8 comments and help
Amit
Patch : http://www.microsoft.com/downloads/details.aspx?FamilyId=C8B8A846-F541-4C15-8C9F-220354449117&displaylang=en
Sunray