Oulook Shutting Down

When trying to delete an virus infected file from the "deleted items box", outlook shuts down.
It only shuts down when deleting that 1 email message.

Please help!!!
Who is Participating?
sunray_2003Connect With a Mentor Commented:
Is your Anti-virus software not finding that particular virus and delete it even without opening outlook..

Run the anti-virus and check to see if will notify you about that virus and delete it

war1Connect With a Mentor Commented:
    Remove the infected file another way.   Run Housecall Online Scan and remove the infected file.


Delete it from command prompt.

Best wishes, war1
ydirieConnect With a Mentor Commented:
hightlight the item, shift+delete to see what happens. do you POP or connect exhchange server ?
   We have not heard from you? Did any comment help you solve your problem? Do you have any more questions? If an Expert help you, please accept his/her answer with an excellent or good grade.

Thanks, war1
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.