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w2k server generates an Event ID 6008 w/description the previous system shutdown at 12:17:08 was unexpected.  The server is not completedly shutdown it is hung.  This error is occurring everyday betwe

Posted on 2003-11-23
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I am running W2K Server 5.0 (Build 2195 SP4).  H/W Compaq Proliant ML350 w/768 MB RAM/SCSI Array - ATI Tape 35 GB IDE Drive.  .  First I scheduled at 11:00 PM for the Live Scan (Trend ServerProtect) to stop.  I have a scheduled task backup to occur every night at 11:20 PM.  My backups were originally taking approx. 2 hrs.  Now my backup run approx 7 to 9 hrs.  Since Nov. 11th.  When the first person comes in the Server is hung.  The only recovery is a cold-boot.  After reboot the event log system has generated a 6008 and the description is 'the previous system shutdown at 12:17:08 was unexpected.  This event id is consist everyday and the time of the shutdown is anywhere between 12:00 AM and 12:20 AM.  The backup never completes.  I have tried disabling the virus protection but to no avail.  I have disabled the backup and the result is the same - the server is hung.
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Question by:tyreik03
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by:shivsa
ID: 9806885
check out this post.
and answer from dogzta.
http://www.experts-exchange.com/Operating_Systems/Q_20272233.html
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by:shivsa
ID: 9806889
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by:shivsa
ID: 9806900
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SunBow earned 2000 total points
ID: 9812188
So, from shivsa, I think we need to know first if you've loaded SP4 and tried removing any/all screen savers and protections (lock it in a closet overnight). Then address the backup/AV delays and uninstalls.

> W2K Server 5.0 (Build 2195 SP4).  

Oh. One down.

I've had trouble with Trend on an XP Home Ed.  I finally uninstalled it to get it out of the way and that helped. Try making sure it is not running anything else, nothing scheduled, no power monitors for shut down (set them to never), hibernation, power save monitoring, scandisk (or could there be a defrag?).

Memory leakage is problematic, but there's no reason it should really hurt so immediate, every day. Win2k servers can stay up for years.

Since disabling is not helpful, try uninstall, or, by now it may be worthwhile to rebuild it giving the current ongoing investment. If you have another PC, build up from scratch. You should, I consider it critical to have a backup server ready to go anyway.

Using Task Manager, try to identify everything that is running that is apart from basic OS. One of these may have its own timer.

Configure server to not make any dump file(s) for debug/troubleshooting of unplanned shutdowns

Answer 1: Replace defect with the backup to rollout the latest changes (defects).

Answer 2: Recheck to see what else may be scheduled, on this and other units that may think this one is for their own backup.

Answer 3: Disable the scheduler service itself
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Expert Comment

by:chadbutson
ID: 11841813
I'm experiencing exactly the same symptoms as tyreik03 on 11/23/2003 12:30PM PST, and I was hoping this person or someone has a definate answer.
The only difference I noticed is my server stops responding and hangs during the Exchange mailbox backup by Backup Exec.  The original posting is below.

I am running W2K Server 5.0 (Build 2195 SP4).  H/W Compaq Proliant ML350 w/768 MB RAM/SCSI Array - ATI Tape 35 GB IDE Drive.  .  First I scheduled at 11:00 PM for the Live Scan (Trend ServerProtect) to stop.  I have a scheduled task backup to occur every night at 11:20 PM.  My backups were originally taking approx. 2 hrs.  Now my backup run approx 7 to 9 hrs.  Since Nov. 11th.  When the first person comes in the Server is hung.  The only recovery is a cold-boot.  After reboot the event log system has generated a 6008 and the description is 'the previous system shutdown at 12:17:08 was unexpected.  This event id is consist everyday and the time of the shutdown is anywhere between 12:00 AM and 12:20 AM.  The backup never completes.  I have tried disabling the virus protection but to no avail.  I have disabled the backup and the result is the same - the server is hung.

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