Solved

Outlook Shortcut causes software restriction policy error message

Posted on 2003-11-23
4
639 Views
Last Modified: 2012-06-21
Hello,
 
I am one of the administrators of a large network running Windows XP on the desktop, Windows 2000 servers and Exchange.  When a client copies or attaches shortcut to new email and then tries to open it, he gets a message that group policy settings prevent him doing so and to check the Event Viewer.

If the client attaches the actual document rather than the shortcut to it, there is no problem.  The following error message is displayed:
 
Error: "Windows cannot open this shortcut because it has been prevented by a software restriction policy. For more information open the Event Viewer or contact your system administrator."
 
Is this a known problem, do you know?  It has only just started recently and could be related to a hotfix or a Service Pack 1a that are the only things that I think we have done recently that might have causes it.  The client has several workarounds - sending the shortcut embedded in a doc, or using a unc path.  These both work without any issues.

Any assistance or ideas would be greatly appreciated.

Thanks and regards,

Peter Kennedy
0
Comment
Question by:pjckennedy1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 19

Expert Comment

by:RanjeetRain
ID: 9808080
Check this pageout. Tells you about Configuring the Software Restriction Policy

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/cossdk/htm/pgservices_security_50vt.asp
0
 
LVL 19

Accepted Solution

by:
RanjeetRain earned 125 total points
ID: 9808090
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Changing a few Outlook Options can help keep you organized!
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

690 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question