Solved

Windows explore keeps crashing....

Posted on 2003-11-24
3
413 Views
Last Modified: 2010-04-13
We have a user whos windows explore keeps crashing everytime he goes into my computer, or any time the explore.exe is used, it crashes. This started happening after IE 6 sp 1 was installed. We tried removing IE 6 and explore worked ok, when IE 6 was installed back on the same thing would happen. Any ideas?

Resus.
0
Comment
Question by:mrochac
  • 2
3 Comments
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 40 total points
ID: 9812462
Dear mrochac,

try repairing or reinstalling IE

Repair IE :
-----------

Start > Run rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g

or

Start > Run rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 C:\windows\inf\ie.inf

Reinstall IE:
-------------

Description of the Internet Explorer Repair Tool
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q194/1/77.asp&NoWebContent=1

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/?kbid=318378

Repair Internet Explorer 6
http://www.theeldergeek.com/repair_ie6.htm

http://support.microsoft.com/?kbid=293907

Unable to Open Link
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679&sd=tech


Thanks,
Sunray
0
 
LVL 3

Expert Comment

by:Mr_Skinny
ID: 9812466
Do you get any sort of error message when it crashes?
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9812469
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
A customer recently asked me about anti-malware and the different deployment options available for his business. Daily news about cyberattacks, zero-day vulnerabilities, and companies that suffered a security breach made him wonder if the endpoint a…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Video by: Mark
This lesson goes over how to construct ordered and unordered lists and how to create hyperlinks.

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now