UPS (Brown) ... I need help in copying the database that would have previous history of transactions

This is concerning Brown (United Parcel Service) application on NT 4 workstation. They got a newer pc (let's say different pc)... that is Compaq Deskpro and I newly built the NT 4 workstation at the client's request.
the last step is to configure the UPS for broadband access, which I believe that I have done correctly. The database is local to the pc and stores the previous history of the transactions...

Does anyone have any prior experience with this process of sending this history/database from one pc to another pc.
Both old pc and new pc is running Microsoft NT 4 workstation.

Thank you,

Richard
rchang1967Asked:
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PBA-WSCCommented:
Hi Richard . . .

I did this with a Windows 2000 Professional installation and it worked fine.  There should be a folder on your system drive (or wherever you installed the program) called \UPS\UOWS.  Under this folder is a file called upsdb.mdb.  As I recall, and it's been awhile, this is the only file that is specific to the particular installation.  Try to copy this file from the old installation to the new installation, and see if that works.  Make sure you make a backup copy of the upsdb.mdb file on the new target computer first.

Alternatively, I believe it would also work to copy the entire contents of the old \UPS\UOWS directory to the new machine, overwriting whatever is currently there.

NOTE:  This is all assuming you haven't started new transactions on the new machine.  If you have been using the new machine for transactions, the databases have to be combined, which might be messy.
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rchang1967Author Commented:
PBA-WSC ,

Hello there. Thank you for the details and the explanation. But this was already taken care of about 3 weeks ago. I worked with the technical support team at UPS (Brown)...

Although, I must admit that the first 2 telephone support folks did not know anything...they just wasted my time...nearly 3 hours of my precious time.
Eventually, I got the correct tech on the phone...He was the third one and he knew what the heck was going on.
Bottem line... the fix only took about 10 minutes tops... the first 2 techs just either did not understand me at all, or they were just stupid or both.
The third tech understood me just fine on the first shot and he knew precisely what to do.

I do appreciate the time that you took to respond back to me.

Richard
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