Solved

Dell 4600 PC with a USB HP 7660 Photo Printer.....

Posted on 2003-11-24
4
697 Views
Last Modified: 2008-03-03
I bought a Dell 4600 PC with a USB HP 7660 Photo Printer.  When I power up the Dell PC it powers up the HP printer via the USB port.  When it does this, it prints 2 pages of a few characters of garbage at the top of the page.  To get around this I have to take out the paper power up the pc - let the printer error out saying out of paper and cancel the job then all is fine.  The Dell is running Windows XP.  Not sure if this is a Dell / XP issues or HP.  Have all patches and SP1 on OS.
0
Comment
Question by:clakelly
4 Comments
 
LVL 3

Accepted Solution

by:
IGneon10 earned 250 total points
ID: 9815723
Try downloading the latest drivers for the printer.
0
 
LVL 21

Expert Comment

by:jvuz
ID: 9816281
How did you install the usb printer?
0
 
LVL 8

Expert Comment

by:Huseyin1
ID: 9816847
Hi

After you have doen as you have said above, take the USB connection out of the PC and then put it back in, the PC should re-estabalish the printer and XP should finish by saying printer installed OK.

Think about a reinstallation of the printer and drivers for it.

Also in device manager make sure the properties of the printer AND the USB port are all ok.

H
0
 

Author Comment

by:clakelly
ID: 9817744
Spoke with HP rep he said problem is with the Dell PC.  It was trying to boot off of the USB port.  I disabled the USB boot menu option in the Dell 4600 BIOS and all is well.  Thanks for the ideas.
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
In this video I am going to show you how to back up and restore Office 365 mailboxes using CodeTwo Backup for Office 365. Learn more about the tool used in this video here: http://www.codetwo.com/backup-for-office-365/ (http://www.codetwo.com/ba…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now