Solved

Printer keeps going away

Posted on 2003-11-24
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Last Modified: 2010-04-14
Several times I have rebooted and the printers come back, except now, they don't.  I get a message, spoolsv.exe is not (something) and will shut down.  I've replaced the file several times from different sources, but it still gives me this message.  I'm really irritated with w2k and thinking that I will go to XP.  Anyone have any thoughts?
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Question by:wilkhall
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sunray_2003 earned 250 total points
ID: 9815944
Dear wilkhall,

Check these

Access Violation in Spoolsv.exe GDI32!IcmInitIcmInfo in Windows 2000
http://support.microsoft.com/default.aspx?kbid=324183

BitWare Causes Spoolsv.exe Program Error in Windows
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q257/8/59.ASP&NoWebContent=1

How do I troubleshoot Windows 2000 printing problems?
http://www.jsiinc.com/SUBH/tip3800/rh3893.htm

An Access Violation Occurs in Spoolsv.exe in Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;327524

Thanks,
Sunray
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Expert Comment

by:loonystar
ID: 9818809
Hi,
Look into the Event Viewer and see what error message is logged for the spoolsv service.
You might have a corrupt printer drivers.  
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Author Comment

by:wilkhall
ID: 9829685
Downloading SP4 in response to what sunray suggests.  The Event Viewer gives me an error message and does not tell me much.  I'll keep working on it over the holidays.  Happy Turkey Day to you guys.

Will
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Author Comment

by:wilkhall
ID: 9829854
SP4 has worked so far.  The printers are back, and no error messages, whether spoolsv or in the Event viewer.  Looks like Bill has fixed it!  Just kidding.  I'll check again tomorrow and report back.
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Author Comment

by:wilkhall
ID: 9834727
Thanks, and good luck to you in your efforts.  EE is a very good place to work in, and people like CrazyOne, Dennis (dew) and others are first class.  This is absolutely the best forum I have ever seen.  
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