Printer keeps going away

Several times I have rebooted and the printers come back, except now, they don't.  I get a message, spoolsv.exe is not (something) and will shut down.  I've replaced the file several times from different sources, but it still gives me this message.  I'm really irritated with w2k and thinking that I will go to XP.  Anyone have any thoughts?
wilkhallAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

sunray_2003Commented:
Dear wilkhall,

Check these

Access Violation in Spoolsv.exe GDI32!IcmInitIcmInfo in Windows 2000
http://support.microsoft.com/default.aspx?kbid=324183

BitWare Causes Spoolsv.exe Program Error in Windows
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q257/8/59.ASP&NoWebContent=1

How do I troubleshoot Windows 2000 printing problems?
http://www.jsiinc.com/SUBH/tip3800/rh3893.htm

An Access Violation Occurs in Spoolsv.exe in Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;327524

Thanks,
Sunray
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
loonystarCommented:
Hi,
Look into the Event Viewer and see what error message is logged for the spoolsv service.
You might have a corrupt printer drivers.  
0
wilkhallAuthor Commented:
Downloading SP4 in response to what sunray suggests.  The Event Viewer gives me an error message and does not tell me much.  I'll keep working on it over the holidays.  Happy Turkey Day to you guys.

Will
0
wilkhallAuthor Commented:
SP4 has worked so far.  The printers are back, and no error messages, whether spoolsv or in the Event viewer.  Looks like Bill has fixed it!  Just kidding.  I'll check again tomorrow and report back.
0
wilkhallAuthor Commented:
Thanks, and good luck to you in your efforts.  EE is a very good place to work in, and people like CrazyOne, Dennis (dew) and others are first class.  This is absolutely the best forum I have ever seen.  
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 2000

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.