read-only embedded font causing problems editing
Posted on 2003-11-25
Funny problem with some Word Documents here, we have a mix of Office 2000, XP and 2003. We use Arial and one non-standard installed font (Glypha). One user running Office XP gets the following error opening certain documents with Embed True Type fonts selected:
"the document cannot be edited because it contains a read-only embedded font"
All users have Arial and Glypha installed just fine, another user also running Office XP can open the documents fine. Doing so and unchecking Embed True Type Fonts then resaving allows the problem user to open and edit the document.
New test documents with both fonts and with the embed option checked also open fine, so the problem seems to be triggered by a particular document or two. Any ideas what is different between the two PCs? BTW Office Update has been run and all are same version.