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read-only embedded font causing problems editing
Funny problem with some Word Documents here, we have a mix of Office 2000, XP and 2003. We use Arial and one non-standard installed font (Glypha). One user running Office XP gets the following error opening certain documents with Embed True Type fonts selected:
"the document cannot be edited because it contains a read-only embedded font"
All users have Arial and Glypha installed just fine, another user also running Office XP can open the documents fine. Doing so and unchecking Embed True Type Fonts then resaving allows the problem user to open and edit the document.
New test documents with both fonts and with the embed option checked also open fine, so the problem seems to be triggered by a particular document or two. Any ideas what is different between the two PCs? BTW Office Update has been run and all are same version.
"the document cannot be edited because it contains a read-only embedded font"
All users have Arial and Glypha installed just fine, another user also running Office XP can open the documents fine. Doing so and unchecking Embed True Type Fonts then resaving allows the problem user to open and edit the document.
New test documents with both fonts and with the embed option checked also open fine, so the problem seems to be triggered by a particular document or two. Any ideas what is different between the two PCs? BTW Office Update has been run and all are same version.
ASKER
Thanks for the input Dreamboat - the font did come as Glypha.exe which does run a typical Windows install, requiring PC Administrator access. I ran this again, although it was definatelty installed correctly in the past. Maybe it was under a different Windows user and this was an issue, unsure because the TYPICAL BLOOMING USERS deleted all the problem documents :(
So for next time, is there a way of listing the fonts in use on a document? I tried opening the 'styles and formatting' task pane, selecting styles in use and looking at the font of each, but it's a bit long winded and doesn't give me confidence. Thanks in adv.
So for next time, is there a way of listing the fonts in use on a document? I tried opening the 'styles and formatting' task pane, selecting styles in use and looking at the font of each, but it's a bit long winded and doesn't give me confidence. Thanks in adv.
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ASKER
I did hesitate a bit didn't I? The code would be fun but its no show stopper - let me know if you can put your hands on it or not
Now, I don't know if this font came with some kind of installation file, but if the person getting the error just got a COPY of the font and it wasn't actually INSTALLED, then I could see this happening.
I'm not a wealth of info on embedded fonts, or on "purchased" fonts, so I can't help much, but I do know that this error is caused by not having a licensed copy of a font...