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How can I force PDF files to open in Acrobat reader instead of in Internet Explorer?

Posted on 2003-11-25
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Last Modified: 2013-11-18
I am running Windows 2000 sp 3 and Internet Explorer 6.0 and Adobe Acrobat Reader 5.05.  When I go to an internet site, and click on a link to a PDF, it normally opens in another IE window.  If I close the window with the PDF in it, IE crashes.  I have tried every recommended fix for this problem, including the recommendations given to this same question elsewhere on the site, and what I want to know now is this:  

How do I force a link to a PDF file to open in Acrobat Reader, and not as a plug-in to Internet Explorer?  

I have gone into Acrobat Reader and unchecked the box that says "Display PDF in Browser", but then when I try to open a PDF, all I get is another IE window with a cute little box in the upper right corner like you get when you try to open an object that it can't recognize.  

HELP!
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Question by:TechGirl
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Expert Comment

by:Karl Heinz Kremer
ID: 9820787
The "Display PDF in Browser" should do the trick. Do you have any plug-ins installed in Acrobat?

Have you tried to re-install Acrobat? Did you upgrade to IE6, or what this always on your system?
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Author Comment

by:TechGirl
ID: 9820809
We don't have any third-party plug-ins installed in Acrobat.  We upgraded to IE6 from 5.5.  What I really don't understand is why I can't get the PDF to open in Acrobat Reader without any IE involvement.  That would solve my problem, at least for now.  
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Author Comment

by:TechGirl
ID: 9820837
I should note that we upgraded to IE6 a long time ago, and this problem is recent.
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Expert Comment

by:Karl Heinz Kremer
ID: 9823720
IE is involved, because it has to download the file. Once the file is on the local system, it tries to display it. Because IE has no idea about how to display a PDF document, it hands control over to Acrobat Reader. Acrobat Reader then checks if it's supposed to display the document in the browser, or as a standalone application. At least that's what happens from a very high level. Something goes wrong when IE tries to hand off control to the Reader.

Can you try to upgrade to Adobe Reader 6?
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Author Comment

by:TechGirl
ID: 9824603
I tried upgrading to Acrobat 6, and that didn't help, but I have good news!

I figured out that a recently installed pop-up manager was causing the problem, and once that little bit of software was removed, the problem resolved itself.  Thanks for responding to my question though!  Experts-exchange is such a great security blanket when I'm in need.  
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