Solved

How can I force PDF files to open in Acrobat reader instead of in Internet Explorer?

Posted on 2003-11-25
7
1,768 Views
Last Modified: 2013-11-18
I am running Windows 2000 sp 3 and Internet Explorer 6.0 and Adobe Acrobat Reader 5.05.  When I go to an internet site, and click on a link to a PDF, it normally opens in another IE window.  If I close the window with the PDF in it, IE crashes.  I have tried every recommended fix for this problem, including the recommendations given to this same question elsewhere on the site, and what I want to know now is this:  

How do I force a link to a PDF file to open in Acrobat Reader, and not as a plug-in to Internet Explorer?  

I have gone into Acrobat Reader and unchecked the box that says "Display PDF in Browser", but then when I try to open a PDF, all I get is another IE window with a cute little box in the upper right corner like you get when you try to open an object that it can't recognize.  

HELP!
0
Comment
Question by:TechGirl
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
7 Comments
 
LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 9820787
The "Display PDF in Browser" should do the trick. Do you have any plug-ins installed in Acrobat?

Have you tried to re-install Acrobat? Did you upgrade to IE6, or what this always on your system?
0
 

Author Comment

by:TechGirl
ID: 9820809
We don't have any third-party plug-ins installed in Acrobat.  We upgraded to IE6 from 5.5.  What I really don't understand is why I can't get the PDF to open in Acrobat Reader without any IE involvement.  That would solve my problem, at least for now.  
0
 

Author Comment

by:TechGirl
ID: 9820837
I should note that we upgraded to IE6 a long time ago, and this problem is recent.
0
Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 9823720
IE is involved, because it has to download the file. Once the file is on the local system, it tries to display it. Because IE has no idea about how to display a PDF document, it hands control over to Acrobat Reader. Acrobat Reader then checks if it's supposed to display the document in the browser, or as a standalone application. At least that's what happens from a very high level. Something goes wrong when IE tries to hand off control to the Reader.

Can you try to upgrade to Adobe Reader 6?
0
 

Author Comment

by:TechGirl
ID: 9824603
I tried upgrading to Acrobat 6, and that didn't help, but I have good news!

I figured out that a recently installed pop-up manager was causing the problem, and once that little bit of software was removed, the problem resolved itself.  Thanks for responding to my question though!  Experts-exchange is such a great security blanket when I'm in need.  
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 9842450
PAQed, with points refunded (500)

Computer101
E-E Admin
0

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Adobe Reader Printing Issues with Remote Desktop Services 3 453
Need to Edit a PDF 9 207
Grunt No Clean Targets 6 240
Get Started with Digital Signatures 4 24
This article is in response to a question here (http://www.experts-exchange.com/Other/URLs/Q_28283850.html) at Experts Exchange. The Original Poster has a scanned signature and wants to make the background transparent so that the signature may be pl…
PaperPort is a popular document imaging/management product from Nuance Communications (http://www.nuance.com/). It is in widespread use by both individuals (http://www.nuance.com/for-individuals/by-product/paperport/index.htm) and businesses (http:/…
In this second video of the Xpdf series, we discuss and demonstrate the PDFimages utility, which, in a single command, is able to extract all the images from a PDF file and save each one in a separate image file (PBM, PPM, or JPG). Download and inst…
The purpose of this video is to demonstrate how to set up the WordPress backend so that each page automatically generates a Mailchimp signup form in the sidebar. This will be demonstrated using a Windows 8 PC. Tools Used are Photoshop, Awesome…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question