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Auto Forward and then Delete the forward in Outlook 2002

Posted on 2003-11-25
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Last Modified: 2007-12-19
HI,
I'm trying to do two things.
1)Auto forward certain messages to my internet web account (leave it copy on the server)
2)To avoid bursting my mailbox size (which has a limited storage), delete the copy of message that was automatically forwarded from the "Sent Items" box.

I tried to using "Rules Wizard" and have created Step 1 but there's no option for me to execute Step 2. Your advise is really appreciated.
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Question by:rainbaby
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Expert Comment

by:svenkarlsen
ID: 9821955
Hi rainbaby,

sorry, - Outlook cannot delete mails on another server.

(Outlook is not connected to your web-account, - it just forwards mails to it).

Most web-mail accounts which only allow a web-interface, and not connection from e.g. Outlook, cannot be remotely administered. Instead, set the max time-of-life for your mails on the webmail account to a reasonable low number of days, to ensure that you don't suffocate ;-)

Kind regards,
Sven
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Author Comment

by:rainbaby
ID: 9825896
Hi,

May be I didn't make myself clear.

1. I'm refering the outlook that's connected to my corporate account.
2. I want to autoforward certain messages from my corporate account in outlook to my personal web based e-mail account. ( I have already created a rule in out look to do that)
3. After the auto forward, I would, as a result, have two copies of the email in my outlook, one in "Inbox" - which I want to leave it as it is and another copy in my "Sent Item" box. To avoid my corporate account exceed the size limit, I want to automate the deletion of the copy of email in my "Sent Item" so as to avoid duplicates. However, I couldn't make Outlook rules to automate that deletion.

I hope this is a bit more clear.

Thank you for the advice though.

rainbaby
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Expert Comment

by:svenkarlsen
ID: 9826043
rainbaby,

ok, - then add a rule of type "Move messages sent to a specific address" (can't remember exact name) and let it move all messages you send to yourself to the Deleted folder.

Regards,
Sven
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Author Comment

by:rainbaby
ID: 9827654
Yes, I understand that, I tried that too but it's just moving the duplicate message from "Sent Folder" to "Deleted Folder", it's still taking up space on the server and therefore taking space in my account.

Any alternative.

Thanks.

Rainbaby
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Expert Comment

by:svenkarlsen
ID: 9831561
Rainbaby,

(this is a little diificult: I only have my national language version of Outlook here at home, but I'll try guessing the correct texts in english, - don't hesitate to ask if I don't get them right ;-)

The first rule on the list of rules, when making a new rule, is called something like "Check messages on arrival".

When setting this message to check if it comes from a certain sender, you can choose to apply the action "Delete permanently".

I hope that should solve your problem.

Regards,
Sven
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Author Comment

by:rainbaby
ID: 9850452
Hi,

As stated in my question earlier,

1. I want to autoforward certain messages from my corporate account in outlook to my personal web based e-mail account. ( What you mentioned above I already have done that)

Now what I want to do is the the following

2. After the auto forward, I would, as a result, have two copies of the email in my outlook, one in "Inbox" -which I want to leave it as it is and another copy in my "Sent Item" box. To avoid my corporate account exceed the size limit, I want to automate the deletion of the copy of email in my "Sent Item" so as to avoid duplicates. However, I couldn't make Outlook rules to automate that deletion.

You message above only deletes the new message I received in my "In Box", not in my "Sent Item", which is not what I want to do.

Thanks any way.
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Accepted Solution

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svenkarlsen earned 350 total points
ID: 9850716
Rainbaby,

problem is that I'm thinking 'delete' all the time here, but that's the wrong approach. We just have to customise the save procedure for sent items ;-)

in order to do so, you must:

1. disable auto-creation of a copy in sent Items (Outlook Menu: Tools > settings > e-mail > automatically save a copy in Sent Items)

2. make a custom rule to do the job, like:
   - after msg is sent:
   - save a copy to the folder Sent Mail
   - except when msg was sent to your webmail address


Sven
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