endless
asked on
Windows Update not working
This is a sequel to https://www.experts-exchange.com/questions/20793747/SHLWAPI-DLL-not-found-Error-loading-Explorer-exe.html
So...when I got online, the first thing I saw was the Windows Update page. I was asked if I wanted to install and run http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37950.1793981481. The publisher could not be determined because the authenticode signature couldn't be found. I clicked Yes and saw "Windows update site has been updated. To update your version of the software and begin using Windows Update, click Update now". I clcicked Yes and returned to "Do you want to install and run http://v4.windowsupdate.microsoft.com/etc.?"
When I look in Help - About IE, I see I have IE 6, SP 1 (cipher strength 128-bit), but there is no section noting patches that have been installed! Given my recent experience with installing a Cumulative Patch for IE that started this whole thread, I'm reluctant to do this again! On the other hand, I realize there are patches which need to be installed - and, as I've mentioned, Windows Update isn't working.
How do I make Windows Update work and/or what patches should I install (and from where)?
So...when I got online, the first thing I saw was the Windows Update page. I was asked if I wanted to install and run http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37950.1793981481. The publisher could not be determined because the authenticode signature couldn't be found. I clicked Yes and saw "Windows update site has been updated. To update your version of the software and begin using Windows Update, click Update now". I clcicked Yes and returned to "Do you want to install and run http://v4.windowsupdate.microsoft.com/etc.?"
When I look in Help - About IE, I see I have IE 6, SP 1 (cipher strength 128-bit), but there is no section noting patches that have been installed! Given my recent experience with installing a Cumulative Patch for IE that started this whole thread, I'm reluctant to do this again! On the other hand, I realize there are patches which need to be installed - and, as I've mentioned, Windows Update isn't working.
How do I make Windows Update work and/or what patches should I install (and from where)?
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ASKER
Thanks everyone
I am on vacation and will return home by early next week. I'll try out the different things that have been recommended when I return.
I want to add that Windows Update had worked for me for years until
several months earlier. I don't remember adding any program right before WU stopped working. The first thing I'll try when I get back is to disable my virus scanner and firewall, check my security settings as well as date and time, and delete temporary internet files. My pop-up stopper and my ad-removal program do not run automatically.
What are WU dependent files and folders?
Other than through my firewall, how do I check whether port 443 is open? How can I try to access a https page?
Are any of the suggestions I've been offered specific to the exact
message I get when I try to use WU?
Happy Thanksgiving!
I am on vacation and will return home by early next week. I'll try out the different things that have been recommended when I return.
I want to add that Windows Update had worked for me for years until
several months earlier. I don't remember adding any program right before WU stopped working. The first thing I'll try when I get back is to disable my virus scanner and firewall, check my security settings as well as date and time, and delete temporary internet files. My pop-up stopper and my ad-removal program do not run automatically.
What are WU dependent files and folders?
Other than through my firewall, how do I check whether port 443 is open? How can I try to access a https page?
Are any of the suggestions I've been offered specific to the exact
message I get when I try to use WU?
Happy Thanksgiving!
ASKER
I got rid of my AV, temp internet files, firewall, reduced Security to Low, checked date and time, checked port 443 and still it didn't work.
So I ran the Win Update Troubleshooter at http://v4.windowsupdate.microsoft.com/troubleshoot/
and under "Software repeatedly displays Update Now button" I read -
"Resolution - We are still researching this issue"
I was also advised that "Some advanced users have resolved this problem by following the steps below. If you have trouble finding the files or string value listed below you should not attempt this resolution. Deleting the wrong items in this process can damage your computer.
1. Close Internet Explorer.
2. Delete IUCtl.dll and the IUEngine.dll from both the system32\dllcache and system32 folders.
3. Delete the registry string value “SelfupdateStatus” present in the
HKLM\Software\microsoft\wi
4. Delete iuenginenew.dll, if it exists.
Problem here is that IUCtl.dll and IUEngine.dll are not in these folders.
They are both in Windows\System. I don't even have a System32\dllcache! I only have 2 folders, Adobe and Drivers, in System32. I don't have iuenginenew.dll.
Given these surprises, I was and am reluctant to edit my Registry by deleting the registry string value “SelfupdateStatus” in the
HKLM\Software\microsoft\wi
IUcontrol key.
Downloading and attempting to install new Windows Update software from http://v4.windowsupdate.microsoft.com/cab/x86/ansi/iuctl.cab didn't help either
IUCTL.DLL in my Windows\System is 107 kb and dated 11/15/02.
The same file extracted from IUCTL.CAB is 96 KB.
There are two other files in this cab file: iuctl.inf and iuengine.dll
Attempting to extract these files produces this error message:
"File check error, this archive is corrupted. The computer CRC doesn't match the CRC recorded for this file in the archive."
I do not have iuctl.inf in my C drive.
Now what?
So I ran the Win Update Troubleshooter at http://v4.windowsupdate.microsoft.com/troubleshoot/
and under "Software repeatedly displays Update Now button" I read -
"Resolution - We are still researching this issue"
I was also advised that "Some advanced users have resolved this problem by following the steps below. If you have trouble finding the files or string value listed below you should not attempt this resolution. Deleting the wrong items in this process can damage your computer.
1. Close Internet Explorer.
2. Delete IUCtl.dll and the IUEngine.dll from both the system32\dllcache and system32 folders.
3. Delete the registry string value “SelfupdateStatus” present in the
HKLM\Software\microsoft\wi
4. Delete iuenginenew.dll, if it exists.
Problem here is that IUCtl.dll and IUEngine.dll are not in these folders.
They are both in Windows\System. I don't even have a System32\dllcache! I only have 2 folders, Adobe and Drivers, in System32. I don't have iuenginenew.dll.
Given these surprises, I was and am reluctant to edit my Registry by deleting the registry string value “SelfupdateStatus” in the
HKLM\Software\microsoft\wi
IUcontrol key.
Downloading and attempting to install new Windows Update software from http://v4.windowsupdate.microsoft.com/cab/x86/ansi/iuctl.cab didn't help either
IUCTL.DLL in my Windows\System is 107 kb and dated 11/15/02.
The same file extracted from IUCTL.CAB is 96 KB.
There are two other files in this cab file: iuctl.inf and iuengine.dll
Attempting to extract these files produces this error message:
"File check error, this archive is corrupted. The computer CRC doesn't match the CRC recorded for this file in the archive."
I do not have iuctl.inf in my C drive.
Now what?
ASKER
Problem solved through Windows Update Troubleshooter... and a few lucky guesses. Both Sunray and LeeTutor recommended studything this so I'll split the points.
I had to double-click the iuctl.cab file to display the contents: three files.
Once there I was able to right click on the inf file and left click to install.
Then I was prompted to install a disk with iuctl.dll which actually meant to browse to the folder where I had extract the iuctl.dll (the same folder where the inf file was extracted to). Completing this procedure was all it took. My only remaining question now is what do I do with the three files extracted from iuctl.cab? They are iuctl.dll, iuctl.inf and iuengine.dll. They are all in C:\My Download Files\ToBeInstalled
Iuengine.dll and iuctl.dll are in C:\Windows\System and in my ToBeInstalled folders. The file sizes match folder to folder. Iuctl.inf is only in ToBeInstalled; it is not in C:\Windows\System.
Can I safely delete these three files in ToBeInstalled?
I had to double-click the iuctl.cab file to display the contents: three files.
Once there I was able to right click on the inf file and left click to install.
Then I was prompted to install a disk with iuctl.dll which actually meant to browse to the folder where I had extract the iuctl.dll (the same folder where the inf file was extracted to). Completing this procedure was all it took. My only remaining question now is what do I do with the three files extracted from iuctl.cab? They are iuctl.dll, iuctl.inf and iuengine.dll. They are all in C:\My Download Files\ToBeInstalled
Iuengine.dll and iuctl.dll are in C:\Windows\System and in my ToBeInstalled folders. The file sizes match folder to folder. Iuctl.inf is only in ToBeInstalled; it is not in C:\Windows\System.
Can I safely delete these three files in ToBeInstalled?
Endless, glad you got your problem solved. Here is how to split points:
https://www.experts-exchange.com/help.jsp#hi69
https://www.experts-exchange.com/help.jsp#hi69
You can use Bigfix to download Windows 98 updates
http://www.bigfix.com/website/index.html