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servers not showing up in windows explorer

Posted on 2003-11-26
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Last Modified: 2007-12-19
we have 2 subnets
192.168.0.0/24 - servers
192.168.12.0/24 - workstations

For some reason when I we browse our network via Windows explorer  |  My network places / Microsoft Windows Network / %ourdomain%
our servers subnet isn't displayed, all I can see is the computers on the workstations subnet.
The reverse is true if I do the same from the server side.

We can still communicate without any problems. for instance start / run / \\%servername%\ works.

Any ideas?
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Question by:deadlast
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Accepted Solution

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Wouterx earned 250 total points
ID: 9825374
This is because the computers elect the master browser on a subnet using broadcasts.
The router or PC that connects you two subnets in probably not configured to pass broadcasts.
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Author Comment

by:deadlast
ID: 9825414
awesome, thanks :)
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Author Comment

by:deadlast
ID: 9825594
so on a cisco 2900, what would I do?
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Author Comment

by:deadlast
ID: 9825602
I mean 3600 sorry
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Expert Comment

by:EmmettTheCat
ID: 9829021
Hello,

One thing to ask yourself is does your server that is the Master Browser have 2 NICS?  If you do have 2 NICS on this server than this is definitely why you cannot browse/view all your servers.  This is a known issue.  If you have a server with 2 NICS this cannot be a Master Browser as Multi-Nic servers break browsing.  There are also other possibiities why your browsing may be broke.  Could be virus software, Backup Software. A couple of things to check.  First install the Windows 2000 Support Tools (From the Windows20000 CD), Login to a server and go to a command prompt:
Type this ==>browstat status<
* This will tell you what workstation is attempting to be a Master Browser.  I'm willing to bet that a workstation (not a server) is trying to be a master browser because the server cannot be the master browser if there are 2 NICS or other reasons.  You also need to check your WINS database (if you have WINS and see who has the 01xb record (Master Browser record)
 Here are some other suggestions:

1-       Install a new Domain Controller with one network card.

2-       Make this Domain Controller a PDC emulator.
          (Transfer PDC Emulator role to the new server)
3-       Fix the Wins Data base and ensure that the 0x1B record is pointing to the new Domain Controller.

4-       Make sure that all the clients are using the correct server for Wins.

5-       Test your Antivirus and Backup software on one Server at a time, and see it have an effect on Browsing. If it does affect browsing, you will need to contact the manufacture of the software.  


Hope I was of some help.  I had this situation happen to me in my environment because I had a couple of servers with 2 NICS  that were serving 2 subnets.  I had to build a Domain Controller that had 1 NIC and place this server on the 10.10 segment. I then had to transfer the PDC Emulator role to this server.  I also had to disable the Browser Service on all the other servers.   On the other subnet, the 192.168 subnet I had to pick a server that had 1 NIC, enabled Browser service, and had to disable the browser service on the other servers that would not be the Master Browser.
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Author Comment

by:deadlast
ID: 9831577
it was just our router. I fixed it :) thanks
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