Printed jobs retained in queue
Posted on 2003-11-26
I have a user printing to a LaserJet 2200DN. It is set up on Win2000 W/S SP3 on a TCP/IP port. When the user prints the job is not deleted from the queue (it remains, listed as "Printed"). Consequently, next time the user starts their computer, when the Print Spooler service starts all the jobs are printed again.
Keep printed documents is not checked in the queue's properties.
If I set up a queue to a different printer this problem does not occur.
I have tried deleting the queue and port, restarted and re-installing and the problem still occurs.
Other workstations with a similar setup do not exhibit this problem.
Can anybody come up with any suggestions to troubleshoot this?