Hi. We have some forms that until now our Customer Service Dept has been printing off and mailing or faxing to the customer, which the customer fills out and faxes back.
My boss came up with the idea the other day of allowing the customer to download the form in PDF format, change it, then email it back. They did not consult me first, but instead had another guy in the office develop the 7 page form. Now, we're back to step one--and the client wants this asap.
Now, we find out that the client has to have Adobe PDF Writer to save it on his end. Is there any way to save it on the server instead? I'm guessing no--since he opens it in his browser, makes changes, and it is not submitted back to the server.
Any ideas? It's looking like we'll have to post a Word Doc version of it for now. If he would have asked my input from the start I'd have had the web-based form done by now to allow him to input info, with a database table on the back end by now. But, he didn't ask....