Solved

Printer driver for my machine

Posted on 2003-11-26
2
1,110 Views
Last Modified: 2013-12-15
Hello,

I need to know what printer driver is being used in my machine to print the documents.

I have 2 machines exactly 100% identical, both connected to the same network HP5Si printer. I am printing a same document that is there in the network on both the machines and the print views are different. Someone told me that eventhough both machines have the same hp laserjet network printer set as default, one of the machines is using a different printer driver file to print. Is this statement correct?

If so, how can I find what printer driver is being used for printing for each machine? If they are different, what can I do to fix this? I do not have access to modify anything on the network printer, but I am the admin to my machine.

Thanks
0
Comment
Question by:kamur
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 38

Accepted Solution

by:
hdhondt earned 75 total points
ID: 9827992
Go to Printer Properties (from Start/Settings) and print a Test Page. That will list the files used by the driver. Then you can use Windows Explorer to see if they are identical. To check each file, find it, right-click on it and select Properties. That will list date, size, version numbers etc.

How different is the output? Is it possible that one is set to A4 and the other to US Letter size? If the printer is shared from a server, the PCs should have identical drivers, as all the files will be installed from the server.
0
 

Author Comment

by:kamur
ID: 9828107
Thanks hdondt. Looks like this information will help me. The document from my machine is off by .1" relative to the other machine. For example, a line in word document is showing as At 10.7" in one machine, while the same document opened in the second machine, the line shows as At 10.8".

The only difference I can think of is in my machine, I had downloaded eFAX messenger plus software and then removed it afterwards. But looks like something is not reset when it was removed.

I can check my machine, I have to wait till Monday to verify the files and properties in the second machine as the person has left for the day on account of thanksgiving holidays.

I believe I will be checking this on Monday now..But is there anything else, I can check, if these properties also match.

Accepting your comment as answer. Thanks Much. Have a great weekend and Happy Thanksgiving. (I just assumed you are in US :-)

Regards
0

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question