Solved

Printer driver for my machine

Posted on 2003-11-26
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Last Modified: 2013-12-15
Hello,

I need to know what printer driver is being used in my machine to print the documents.

I have 2 machines exactly 100% identical, both connected to the same network HP5Si printer. I am printing a same document that is there in the network on both the machines and the print views are different. Someone told me that eventhough both machines have the same hp laserjet network printer set as default, one of the machines is using a different printer driver file to print. Is this statement correct?

If so, how can I find what printer driver is being used for printing for each machine? If they are different, what can I do to fix this? I do not have access to modify anything on the network printer, but I am the admin to my machine.

Thanks
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Question by:kamur
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Herman D'Hondt earned 75 total points
ID: 9827992
Go to Printer Properties (from Start/Settings) and print a Test Page. That will list the files used by the driver. Then you can use Windows Explorer to see if they are identical. To check each file, find it, right-click on it and select Properties. That will list date, size, version numbers etc.

How different is the output? Is it possible that one is set to A4 and the other to US Letter size? If the printer is shared from a server, the PCs should have identical drivers, as all the files will be installed from the server.
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Author Comment

by:kamur
ID: 9828107
Thanks hdondt. Looks like this information will help me. The document from my machine is off by .1" relative to the other machine. For example, a line in word document is showing as At 10.7" in one machine, while the same document opened in the second machine, the line shows as At 10.8".

The only difference I can think of is in my machine, I had downloaded eFAX messenger plus software and then removed it afterwards. But looks like something is not reset when it was removed.

I can check my machine, I have to wait till Monday to verify the files and properties in the second machine as the person has left for the day on account of thanksgiving holidays.

I believe I will be checking this on Monday now..But is there anything else, I can check, if these properties also match.

Accepting your comment as answer. Thanks Much. Have a great weekend and Happy Thanksgiving. (I just assumed you are in US :-)

Regards
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