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RH9 installer does not detect 3ware IDE RAID controller

Posted on 2003-11-26
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Last Modified: 2013-12-15
I'm having a problem installing RedHat 9 on one of my servers which is using a 3ware ATA RAID controller (an older model). The installer says it's loading the 3wxxx driver, then goes to the CD media test, then says it's loading the driver again. shortly after it says it did not detect and hard drives in the machine.

Now I have tried the RedHat 8 installer and IT works fine. detects the 2 40gig mirrors I have made with the 3ware. I suspect something must have changed in the redhat 9 installer that is not making it work. But I have no idea what to try. Any suggestions or if anyone has had a similar problem I would like to hear about it. Thanks!
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Question by:eger
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jlevie earned 125 total points
ID: 9831469
If this is a really old 3Ware controller my suspicion is that its firmware is so old that it isn't compatible with the kernel/drivers found on RedHat 9. I ran into a similar problem with a 3Ware controller after apply kernel updates to a 7.3 box. After the updates the new kernel would not see the 3Ware controller. Updating the 3Ware firmware fixed the problem. You can get the newer firmware from 3Ware's site (http://www.3ware.com/).
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by:eger
ID: 9833322
i will try this and see what happens. Problem is I do not know the model (i suspect it is 5000). Its a very long PCI card with 8 IDE ports (yikes). Once i'm able to try the firmware update i'll let you know what happens.
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Assisted Solution

by:ncdavid
ncdavid earned 125 total points
ID: 10093866
If you've not yet upgraded the firmware because you haven't figured out what model adapter you have, then I have a suggestion:  There are a lot of older 3ware adapters for sale on ebay, most with photographs.  You might be able to recognize your card from the photos.  (My guess is that it is a 5800.)

If you have tried the firmware upgrade, then please tell us: did upgrading the firmware solve this?

-Dave
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by:eger
ID: 10097679
Thanks Dave!

That sounds like a good idea. I will check out some on ebay and see if i can recognize it. If I can recognize one with a model number then I may just pull that machine out of hiding and get it working! It has been so long I have since replaced the machine itself with a new one.
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