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Unable to install webcam in windows 2000

Posted on 2003-11-28
Medium Priority
Last Modified: 2010-04-27
I have a creative webcam.  I installed Windows 2000 recently.  I downloaded the latest drivers and installed them.  When i restart windows,  I still get the "found new hardware" dialog.  When I try to choose "other devices" and click on "have disk", I am unable to find any of the models listed in the inf file.  I noticed that this happens for all other hardware too.  What could be the problem?


Question by:vbtiger
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LVL 21

Expert Comment

ID: 9836925
Go to start-run- and type: sfc /scannow

Expert Comment

ID: 9837795

These are the steps you should take;

1. first install the driver (try with the driver you got fwith the cam).

2. shut the PC down.

3. connect the cam.

4. boot up.

at this stage it will ask for the driver for the device, you can also save the driver to the c: drive in a folder and access it from there.

LVL 33

Expert Comment

ID: 9838320
Make sure you got the correct driver download.   Creative has multiple camera driver files.    Also, there are 2 models which to not allow for downloading of drivers.   Perhaps if you post your camera model, I can check for you
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Expert Comment

ID: 9838354
Did you followed the instructions whe you installed the camera the first time?... the reason is that some devices need to have the drivers installed in a specific order othewise windows will assing them the wrong driver, try going to device manager <Start -> Right Click my computer -> manage -> Device Manager > and the look for your camera, it might have a yellow icon right next to it, right click it and the uninstall/remove, then inplug the camera from the computer, reboot and then try installing the drivers cd before you plug the camera back in

Author Comment

ID: 9842884
I tried all of the above.  Still doesn't work!

Accepted Solution

Computer101 earned 0 total points
ID: 9999939
PAQed, with points refunded (125)

E-E Admin

Author Comment

ID: 10000169
Thank you.

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