Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Exchange System Attendant Startup Failure

Posted on 2003-11-28
8
Medium Priority
?
598 Views
Last Modified: 2007-12-19
Running Win2k SP4 SBS SP1. Each time I reboot the server I get the following error(s): The Microsoft Exchange MTA Stacks service depends on the Microsoft Exchange System Attendant service which failed to start because of the following error:
%%0. The remaining Exchange services also fail. Noticed from a previous post that the reply post requested info on the Netlogon service. This service does fail during startup as well with the following error: The Net Logon service terminated with service-specific error 2138. All of these services can start after the system is fully booted. Cannot find any answers regarding this particular problem. Any help would be greatly appreciated.
0
Comment
Question by:giscoobe
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 26

Expert Comment

by:Vahik
ID: 9841553
0
 
LVL 20

Expert Comment

by:ikm7176
ID: 9842020
0
 
LVL 1

Expert Comment

by:poi410
ID: 9847270
All the exchange services run using a domain account. If the netlogon service is not running they cannot be authenticated, and hence will not be able to start. When you reboot the server, does it stop pinging on the network, or does it maintain a steady ping and windows restarts. If this is the case the bindings on the LAN cards might have a few issues if they are not fully restarted. I have seen this style of issue on COMPAQ equipment. The 'quick' fix was to go a cold restart each time we rebooted the servers.

Greg
0
Learn Veeam advantages over legacy backup

Every day, more and more legacy backup customers switch to Veeam. Technologies designed for the client-server era cannot restore any IT service running in the hybrid cloud within seconds. Learn top Veeam advantages over legacy backup and get Veeam for the price of your renewal

 

Author Comment

by:giscoobe
ID: 9869591
TO: (poi410) I tried the pinging of the server while it is rebooting and the network card does release not allowing my pings.
TO: (ikm7176) I did enble the Exchange logging to maximum, but could not find any other problems.
TO: (Vahik) This article did not pretain to my problem.

To ALL: I found that the NetLogon service is causing the Exchange System Attendant to start. The error shown for the NetLogon service not starting is that the Workstation service is not started. By the time I log into the system, the Workstation service is started. I set the recovery for the NetLogon service to continue to try restarting, but it still fails. This is causing the remainder of the Exchange services to fail. Any ideas?
0
 
LVL 20

Expert Comment

by:ikm7176
ID: 9873306
you have been infected with this vulnerability

Check out the following
Microsoft Security Bulletin MS03-049 at

http://www.microsoft.com/technet/treeview/?url=/technet/security/bulletin/MS03-049.asp

hope this will help you

cheers
0
 

Author Comment

by:giscoobe
ID: 9876966
After checking the security bulletin for MS03-049, I determined I was not infected with the listed vulnerability. I am running ISA Server 2000 with the vulnerable ports blocked. Also, I applied this patch a few weeks ago. I posted this problem on the Microsoft MCP Forums and did find the answer. The registry key for the NetLogon service dependant services was corrupted. After replacing the affected key, the server reboots normally. This was found in the Microsoft KB article: http://support.microsoft.com/default.aspx?scid=kb;en-us;269375&Product=sbs
Thank-you all for your help
0
 
LVL 1

Accepted Solution

by:
GhostMod earned 0 total points
ID: 11017773
PAQed, with points refunded (500)

GhostMod
Community Support Moderator
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question