Outlook 97 error on Win Xp for normal users
Posted on 2003-11-29
I have installed Office 97 SR1 on a Pentium 4 PC running Windows XP Professional.
I tested MS Outlook using my admin-level user account and it works fine. Unfortunately it is only working alright for users who have admin priviledges.
Any non-admin user cannot start Outlook at all. They get this error message :
"The program is not registered properly. Please run setup again. You don't have appropriate permission to perform this operation"
as soon as they click the shortcut to MS outlook (Outlook never starts at all).
These users can all run the other Office programs without any problems. MS Outlook is configured with only 1 email address and 1 Personal folder, which is to be shared by all the users. I have placed the PST file in a shared folder, and ensured everyone has full access.
This problem also occurs when the user runs AutoCAD 2002. They get an error stating that the security management system is not installed properly.
I strongly suspect the problem has something to do with XP's over-strict security policy but am unable to rectify the problem.