Solved

Outlook 97 error on Win Xp for normal users

Posted on 2003-11-29
5
283 Views
Last Modified: 2010-08-05
I have installed Office 97 SR1 on a Pentium 4 PC running Windows XP Professional.

I tested MS Outlook using my admin-level user account and it works fine. Unfortunately it is only working alright for users who have admin priviledges.

Any non-admin user cannot start Outlook at all. They get this error message :
   "The program is not registered properly. Please run setup again. You don't have appropriate permission to perform this operation"
as soon as they click the shortcut to MS outlook (Outlook never starts at all).

These users can all run the other Office programs without any problems. MS Outlook is configured with only 1 email address and 1 Personal folder, which is to be shared by all the users. I have placed the PST file in a shared folder, and ensured everyone has full access.

This problem also occurs when the user runs AutoCAD 2002. They get an error stating that the security management system is not installed properly.

I strongly suspect the problem has something to do with XP's over-strict security policy but am unable to rectify the problem.
0
Comment
Question by:zxr250
  • 2
5 Comments
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 63 total points
ID: 9842476
try doing this

Error Message When You Start Outlook 97: The Program Is Not Registered Properly
http://support.microsoft.com/default.aspx?scid=kb;en-us;292572

Sunray
0
 
LVL 97

Assisted Solution

by:war1
war1 earned 62 total points
ID: 9842710
Greetings, zxr250!
  Oulook 97 and 98 do not work correctly with Windows XP. You need to use Outlook 2000 or above. You can get Outlook 2000 or Office 2000 from ebay at a reasonable price.

Best wishes, war1
0
 
LVL 97

Expert Comment

by:war1
ID: 9886581
zxr250,
   We have not heard from you? Did any comment help you solve your problem? Do you have any more questions? If an Expert help you, please accept his/her answer with an excellent or good grade.

Thanks, war1
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

25 Experts available now in Live!

Get 1:1 Help Now