Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

XP NETWORK and SPOOLER SUBSYSTEM

Posted on 2003-11-29
8
Medium Priority
?
306 Views
Last Modified: 2010-03-19
This questions appears many times when I search your site. I paid the $10 to get the answer and there are only links to other sites, like Microsoft and these only deal with printer problems.
The error appears running the network connection wizard. How is it fixed?
Or this is a rip off for my $10>????
0
Comment
Question by:bdeagle
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
8 Comments
 
LVL 41

Expert Comment

by:stevenlewis
ID: 9843436
what exactly is your problem, what error messages do you get?
0
 
LVL 41

Expert Comment

by:stevenlewis
ID: 9843441
try turning OFF the QoS Packet Scheduler (Local Area Connection properties)
0
 

Author Comment

by:bdeagle
ID: 9845416
The same question listed elsewhere here.
After running the Network Connection Wizard, the last step keeps gives a message saying the process will close becuase of an error with the spooler subsystem app
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
LVL 41

Expert Comment

by:stevenlewis
ID: 9845512
Ok, the more info you give, the better we can try and help
Did you turn of QoS packet scheduling?
what kind of printer(s) do you have attached to the box? (some third party drivers can cause this issue)
Do you get an error if you manually configure the network?
0
 

Author Comment

by:bdeagle
ID: 9845546
An HP 700 series printer is attached. We have deleted and uninstalled the printer and get the same message.
We have not turned off QoS uet.
We get the same message manually configuring the printer.
0
 
LVL 41

Accepted Solution

by:
stevenlewis earned 2000 total points
ID: 9845646
Have you tried this
Start the computer in Safe mode.

For additional information about starting your computer in Safe mode, click Start, click Help and Support, type safe mode in the Search box, press ENTER, and then click the Start Windows in Safe mode topic.
Start Windows Explorer, and then delete all files and folders in the following two folders:


c:\windows\system32\spool\printers
c:\windows\system32\spool\drivers\w32x
Click Start, click Run, type regedit in the Open box, and then press ENTER.
Navigate to and then click the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x86

View the list of subkeys. There should be only the following subkeys:
Drivers
Print Processors
If there are any keys other than those listed in step 4, follow these steps:
On the File menu, click Export.
In the File Name box, type a descriptive name for this key -- for example, type WindowsNTx86regkey -- and then click Save.

You can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x86 registry key to restore the key if you experience any problems after you complete this procedure.
Delete all keys other than those listed in step 4 .
Navigate to and then click the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key. View the list of subkeys. There should be only the following subkeys:

BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
If there are any keys other than those listed in step 6, follow these steps:
On the File menu, click Export.
In the File Name box, type a descriptive name for this key -- for example, type WindowsNTx86regkey -- and then click Save.

You can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key to restore the key if you experience any problems after you complete this procedure.
Delete all keys other than those listed in step 6.
Disconnect the printer cable from the computer, and then restart the computer.
Reconnect the printer cable to the computer, install the printer according to the manufacturer's installation instructions, and then try to print a test page.
source:
http://support.microsoft.com/default.aspx?scid=kb;en-us;810894&Product=winxp


try shutting off the spooler service and see if you get the error message when running the netowrk config
also try booting to safe mode with network and see if you get the message
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

FIPS stands for the Federal Information Processing Standardisation and FIPS 140-2 is a collection of standards that are generically associated with hardware and software cryptography. In most cases, people can refer to this as the method of encrypti…
The Need In an Active Directory enviroment, the PDC emulator provide time synchronization for the domain. This is important since Active Directory uses Kerberos for authentication.  By default, if the time difference between systems is off by more …
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
We’ve all felt that sense of false security before—locking down external access to a database or component and feeling like we’ve done all we need to do to secure company data. But that feeling is fleeting. Attacks these days can happen in many w…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question