Solved

How do I remove a trojan webdialer

Posted on 2003-12-01
7
2,194 Views
Last Modified: 2010-04-11
How do I remove a trojan webdialer
0
Comment
Question by:18001234
  • 3
7 Comments
 

Author Comment

by:18001234
ID: 9852105
How do I Remove a trojan webdialer
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9852350
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9852352
Use Hijackthis and post the log file here . We can assist you better

Sunray
0
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 125 total points
ID: 9852447
18001234,

Check this

http://www.detoxcomic.com/articles/twdialers.html

Thanks,
Sunray
0
 
LVL 1

Assisted Solution

by:Mal-Tech
Mal-Tech earned 125 total points
ID: 9872600
Well, before we start ramming every known spyware remover down your throat (except for HijackThis, the startlist [run program>config button>misc tools>generate startuplist log] is an excellent tool and it does a good job at removing hijackers) how do you know it's a trojan?

If your antivirus program detected it, what was the name of the trojan? This is very important....we need to know so we can point you to the proper removal method. Some trojans modify Windows files. Improper removal can cause further difficulties which will cause you to panic and ask more questions.

My suggestion is that you go to http://housecall.trendmicro.com/ and run a scan. DO NOT check the box to automatically clean if the scanner finds a bug. Let it tell you the name and then post what the scanner may find here first.

Also, BEFORE you remove spyware....

If you are running a P2P program (like Kazaa) you will have to do a couple of extra steps to remove one form of spyware separately and exclude another, or 2 things will happen; you will not be able to connect to the web and/or your Kazaa may no longer function (yes I'm talking about New.net and Cydoor clint.dll). New.net modifies the Winsock file and most spyware removers do not repair this adaquately, so it must be removed prior to using something like Spybot Search and Destroy (the best spyware remover available). http://www.new.net/support/uninstall4_50.exe will download the New.net uninstaller. Also, spyware like CoolWebSearch is difficult to remove and drops New.net into the system, so running CWS is also essential. You can find it here: http://www.spywareinfo.com/~merijn/files/cwshredder.zip

Post the HijackThis log here first like Sunray told you, then we'll go from there.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This article summarizes using a simple matrix to map the different type of phishing attempts and its targeted victims. It also run through many scam scheme scenario with "real" phished emails. There are safeguards highlighted to stay vigilance and h…
Cybersecurity has become the buzzword of recent years and years to come. The inventions of cloud infrastructure and the Internet of Things has made us question our online safety. Let us explore how cloud- enabled cybersecurity can help us with our b…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
How to Install VMware Tools in Red Hat Enterprise Linux 6.4 (RHEL 6.4) Step-by-Step Tutorial

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question